Family Relations Specialist

Pediatrics Plus Website•Conway, AR

13d•Onsite

About The Position

Are you passionate about helping children succeed? Do you want to join a team of dedicated professionals committed to creating an environment where children thrive? At Pediatrics Plus, we work to empower children to conquer their world. Pediatrics Plus is a specialized pediatric healthcare provider. We are committed to helping children succeed in all stages of life through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. We are looking for individuals in the Central Arkansas area who are eager to advocate for families and children with compassion and a heart of service. Pediatrics Plus provides all of the necessary training to start your career as a Family Relations Specialist, as well as opportunities to grow with us through professional development. Our training program will provide all the tools you need to excel as you learn to engage and guide families as they seek evidence-based therapies that their child(ren) need for growth and development.

Requirements

Ability to communicate effectively and professionally with a wide variety of people.
Must be able to work with children birth to age 21 and their families.
Strong organizational skills with attention to detail and accuracy.
Basic computer skills which includes a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
Ability to handle multiple tasks in a very busy environment.
Ability to read and interpret documents such as safety rules, policies, and other company documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of families or employees of organization.
Ability to add, subtract, multiply, divide, in all units of measure using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Availability Monday - Friday 8:00 am - 5:00 pm
High School Diploma / GED
Must be able to pass a criminal background check and drug screening

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Completes the referral intake process and requests needed paperwork.
Explains insurance benefits, discusses funding options, and schedules outpatient evaluations with parents.
Schedules outpatient therapy and developmental preschool initial evaluations with parents.
Communicates effectively and timely with state agencies and on-site locations in order to ensure quality of referral process (weekly one-on-one conference call, emails, etc.).
Collaborate and engage in team activities and events.