Family Relations Specialist - Bilingual (English/Spanish)

Pediatrics Plus•Conway, AR

2d•$17

About The Position

Are you passionate about helping children succeed? Do you want to join a team of dedicated professionals committed to creating an environment where children thrive? At Pediatrics Plus, we work to empower children to conquer their world. Pediatrics Plus is a specialized pediatric healthcare provider. We are committed to helping children succeed in all stages of life through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. We are looking for individuals in the Central Arkansas area who are eager to advocate for families and children with compassion and a heart of service. Join us as a Family Relations Specialist and make a meaningful impact in the lives of those we serve! What we offer: Competitive Pay Paid Time Off – 15 days annually Medical, Dental, & Vision Insurance 401K with company matching Company Discounts & Incentives Professional Development and leadership growth opportunities State of the Art Facilities & Technology Pediatrics Plus provides all of the necessary training to start your career as a Family Relations Specialist, as well as opportunities to grow with us through professional development. Our training program will provide all the tools you need to excel as you learn to engage and guide families as they seek evidence-based therapies that their child(ren) need for growth and development. What you will do: Our ideal candidate is someone who is excited to learn and is passionate about helping children in a fun, engaging, and collaborative manner. Complete the referral intake process, update necessary systems, and request needed paperwork. Explain insurance benefits, discuss funding options, and schedule outpatient evaluations with parents. Schedule outpatient therapy and developmental preschool initial evaluations with parents. Communicate effectively and timely with state agencies and on-site locations in order to ensure quality of referral process (weekly one-on-one conference call, emails, etc.). Collaborate and engage in team activities and events. Responsible for using bilingual skills to work with Spanish speaking families to complete the referral intake process.

Requirements

Ability to communicate effectively and professionally with a wide variety of people.
Must be able to work with children birth to age 21 and their families.
Strong organizational skills with attention to detail and accuracy.
Basic computer skills which includes a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
Ability to handle multiple tasks in a very busy environment.
Ability to read and interpret documents such as safety rules, policies, and other company documents.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations.
Ability to add, subtract, multiply, divide, in all units of measure using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Reports for work dressed appropriately and complies with company policies regarding the dress code.
Ability to maintain regular and punctual attendance.
Ability to complete tasks in a timely manner.
Must be bilingual (English/Spanish).
Availability Monday - Friday 8:00 am - 5:00 pm
High School Diploma / GED
Must be able to pass a criminal background check and drug screening

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Complete the referral intake process, update necessary systems, and request needed paperwork.
Explain insurance benefits, discuss funding options, and schedule outpatient evaluations with parents.
Schedule outpatient therapy and developmental preschool initial evaluations with parents.
Communicate effectively and timely with state agencies and on-site locations in order to ensure quality of referral process (weekly one-on-one conference call, emails, etc.).
Collaborate and engage in team activities and events.
Responsible for using bilingual skills to work with Spanish speaking families to complete the referral intake process.