Bilingual (English-Spanish) Field Specialist
About The Position
We are looking for a talented individual... To join our team as Field Specialist. In this role you will deliver residential energy assessments and support energy retrofit projects for customers in Clackamas County, Oregon. This role combines technical expertise with customer service to implement innovative, equity-focused energy efficiency programs. You will conduct in-home energy audits, verify installation quality, and guide customers through upgrade opportunities. Additional responsibilities include contractor coordination, reporting, and occasional outreach to generate leads and promote program participation. Ideal candidates are bilingual in English and Spanish, have experience in home inspections or energy efficiency upgrades, and possess strong organizational and communication skills. You will also display a passion for accelerating the adoption of residential energy efficiency upgrades for customers experiencing lower-income, rural, and communities of color. This is a remote position with a combination of both field and home office work. Ideal candidates live in Clackamas County or the Portland Metro Region.
Requirements
- 4–8 years of experience in home inspections, energy efficiency upgrades, or similar in-home customer work.
- Fluent in English and Spanish.
- Valid driver’s license, clean driving record, and reliable transportation.
- Excellent customer service, communication, and reporting skills.
- Ability to work independently, meet deadlines, and handle interruptions.
- Highly organized, detail-oriented, and process-driven.
- Flexible to occasionally work evenings and weekends for events.
- Ability to pass a background check and drug screening.
- Located in the Portland Metro Region.
Nice To Haves
- Strong understanding of residential energy efficiency, building science, HVAC systems, and weatherization best practices (preferred).
- BPI certification or willingness to obtain.
Responsibilities
- Conduct home energy audits and quality assurance inspections for English and Spanish-speaking customers.
- Communicate with customers in both languages via email, phone, and reports to address program inquiries.
- Guide customers through energy efficiency upgrade opportunities.
- Act as the local program representative, building trusted relationships with customers.
- Support contractors to ensure installations meet program requirements and specifications.
- Maintain ongoing customer communication to assess needs and gather feedback.
- Prepare reports and document interactions for management and clients.
- Collect customer feedback to inform program improvements and equity-focused initiatives.
Benefits
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
