Family Partner - DMH Flexible Support Services

Riverside Community Care • Milford, MA

5d • $22 - $23

About The Position

Exciting opportunity to join Riverside Community Care as a Family Partner! The Family Partner works to provide education, coaching/training, and support to parents/caregivers of a youth receiving DMH Flex Services. Drawing from their lived experience, the Family Partner uses their unique perspective to build trust, foster connection, and support family empowerment. They help families navigate complex systems, strengthen advocacy skills, and build the confidence needed to support their child’s well-being and development. The Family Partner integrates core values including engaging families with empathy and respect, practicing cultural relevance, understanding each family’s parenting culture, empowering caregivers, and collaborating on meaningful, family-centered goals. They work to ensure care is inclusive, personalized, and rooted in safety and long-term sustainability. This position fosters an inclusive and supportive program environment by demonstrating a strong and ongoing commitment to culture and belonging in all aspects of work. Services are delivered through a lens of social sustainability, with principles of culture and belonging integrated across all areas of practice. Grounded in lived experience, the Family Partner practices with empathy, cultural humility, and an unwavering commitment to family voice and choice. They help ensure care is inclusive, personalized, and rooted in safety and long-term sustainability. Schedule: Full-Time 40 hours per week; flexible hours between 8 a.m. - 8 p.m. to meet the needs of the families Rate: $22.28/hour $23.28/hour with certification Why You'll Love Riverside We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Requirements

• Must be able to establish a rapport and work effectively with a diverse, multi-cultural group of parents, children, family members and other program staff members
• Good verbal and written communication skills
• Ability to work independently as well as part of a collaborative team
• Valid driver’s license and access to a reliable vehicle
• Associates degree in human services field and one year of experience working with the target population or High School Diploma/GED and two years of experience working with target population required
• Must have experience in navigating any of the child and family-serving systems
• Must have lived experience as a parent/caregiver of a youth with significant social, emotional, behavioral health, medical or trauma-related needs

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees