Family Mentor - Total Family Strategy

Suncoast Center•St. Petersburg, FL

About The Position

Do you want to turn your personal journey into a powerful force for change? If you're a parent or guardian with lived experience navigating behavioral health or family support systems, this is your chance to make a meaningful difference. Join Suncoast Center, Inc. as a Parent & Family Mentor with our Total Family Strategy team where your voice, your story, and your passion can uplift families and help create lasting, positive impact in our community. Suncoast Center is where good changes happen. For over 80 years, Suncoast Center has been providing emotional wellness services to individuals and families with a supportive team environment. Be part of our mission! We are proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we'd love to start the conversation.

Requirements

Must have lived experience of being a parent or guardian.
Must be able to read, write and comprehend oral instructions.
Must be willing to use or learn computer software.
Must have personal attributes suited to working in a team environment with persons with mental health, substance use, and family support needs.
High School Diploma or GED certificate is required.
Must be 21 years of age.
Must have a negative drug screening prior to hire and throughout employment.
Must pass a Criminal Background Check, local checks, and DCF Level II Background Screening prior to hire and annually. Must be in compliance with Florida Laws and Administrative Codes with fingerprinting and determined to be of good moral character.
Must have valid Florida Driver’s License and pass motor vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment along with reliable vehicle, valid registration, and valid vehicle insurance.
Computer Literate
Must be available at least 3 evenings a week, Monday through Thursday until 7pm with a 5 day work week Monday through Friday.
Work is primarily off site in client family homes and community locations.

Nice To Haves

Associate’s degree (AA/AS) in Human Services or related field or Bachelor level degree preferred.
Wellness Recovery Action Plan (WRAP) & WHAM or Peer Support Whole Health & Resiliency experience is preferred.
In-depth (2-3 day) training on Peer Recovery or Parent & Family Mentoring required to be completed within 6 months of hire.
Certification as a Peer Recovery Support Specialist is preferred.
Experience accessing services for children and families (e.g. IEP, 504 plan, and financial assistance) is preferred.

Responsibilities

Actively participate in family treatment planning and care coordination
Attend team meetings, staffing’s, and supervision
Support parent/guardian support groups alongside therapists and case managers
Provide non-clinical, strengths-based peer mentoring to parents and families
Assist families in setting and achieving relationship-based goals
Offer psycho-education and resources tailored to each family’s needs
Monitor client progress using wellness tools
Support family engagement through structured peer groups and community resources
Build connections with local support networks and resources
Facilitate access to educational, cultural, and mutual aid organizations
Maintain accurate and timely records in the electronic health record system
Adhere to program productivity standards and certification requirements
Other job duties as assigned.