Family Engagement Specialist

TENDERLOIN NEIGHBORHOOD DEVELOPMENT CORPORATION•San Francisco, CA

1d•Hybrid

About The Position

We envision bringing a Family Engagement Specialist on board to the Family Portfolio. The Family Engagement Specialist will work in partnership with the site based Social Workers to develop and deliver evidence-based community engagement activities that support the growth and development of the community through workshops, classes, and groups. The Family Engagement Specialist will initially report to the Director of Supportive Housing Services. This position is on-site 4 days per week and remote 1 day per week to be negotiated with supervisor. As this position serves families the hours will be 10:30-7pm at least 2-days per week. There is also a possibility of periodic on-site weekend hours.

Requirements

Leadership and problem solving skills
Ability to work with others in a collaborative and flexible manner
Ability to communicate effectively both orally and in writing
Strong organizational skills
Ability to maintain confidentiality
High School Diploma/GED
California Driver’s License
Some college
Minimum 2 years of related experience working in a community serving organization
High level of interpersonal skills
Ability to work independently with minimal supervision as well as part of a team
Demonstrated knowledge of Cultural Humility principles and practices
Demonstrated dependability and a reliable attendance record
Ability to set-up and clean-up engagement activities – moving tables, chairs, etc
Sophisticated computer skills with strong MS Office (Word, Excel, PowerPoint) and social media skills
Experience operating standard office equipment (personal computer, photocopier, fax)
Regularly required to use hands to operate a computer and other office equipment.
Must be able to climb stairs, reach, bend, lift 15 pounds, kneel, stoop, and twist
Bilingual: Spanish/English verbal fluency and reading and writing

Nice To Haves

Bachelor’s Degree in a Social Work or related field
Knowledge of Trauma Informed Care, Harm Reduction and Restorative Justice
Adult Protective Services and Child Protective Services training
De-escalation and crisis intervention skills
First Aid/CPR/AED/Narcan certified

Responsibilities

Coordinate a site-by-site community needs assessment.
Plan and implement year-round, in-house activities, presentations, and events
Coordinate with community organizations to offer educational workshops for families
Develop partnerships and manage MOUs with community organizations
Promote site-based activities and events through flyers, news letters, emails, text messages, and social media
Utilize translation software to provide tenants with language appropriate information and resources
Make appropriate referrals to the on-site Social Workers
Lead monthly planning meetings
Independently manage monthly engagement activity calendar
Order and maintain supplies for engagement activities
Independently manage monthly activity budgets
Maintain tenant engagement data to track goals and outcomes
Produce tenant engagement monthly reports for a variety of stakeholders
Maintain confidentiality and privacy of residents according to guidelines, and immediately report incidents of suspected abuse and neglect of persons or property to the supervisor
Travel to a variety of TNDC locations in San Francisco
Other related responsibilities as needed