Family Eligibility & Needs Specialist

Kidango • Fremont, CA

36d • $82,424 - $82,424

About The Position

Under the supervision of the Director of Enrollment, the Family Eligibility & Need Specialist ensures compliance for all Kidango program enrollments including operational procedures, processes, policies, state and federal regulations. Partners with Kidango Center Directors, Early Head Start/Head Start Family Advocates and other Family Eligibility & Need Specialists and AP programs to maintain enrollment and compliance. Intake, assessing, planning, implementing, monitoring and evaluating to meet the families’ needs and continuity of services.

Requirements

• AA required or 2 year’s equivalent experience.
• Solid organizational and time management skills. Detail oriented.
• Strong verbal and written communication skills.
• Must be self-directed and have the ability to work autonomously.
• Five years of experience providing customer service and detailed administrative duties.
• Previous experience with computerized data bases; web based preferred.
• Must possess organizational agility - Knowledgeable about how organizations work. Knows how to get things done both through formal channels and the informal network. Understands the origin and reasoning behind key policies, practices, and procedures. Understands the cultures of organizations.
• Able to travel efficiently throughout the assigned area.
• Required possession of a valid California Driver’s License.
• Clear driving record and use of insured personal vehicle throughout course of employment.
• Must pass a health screening and TB test
• Must pass background fingerprint clearance
• Valid Driver License
• Must be 18 years or older
• The ability to lift up to 30lbs may be needed during some job duties
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Nice To Haves

• Bilingual in Spanish preferred.

Responsibilities

• Comprehensive experience and a thorough knowledge of the State and Federal programs, policies, procedures, rules and regulations related to subsidized and Head Start child care services.
• Assess full day and part day needs of families in areas of responsibility.
• Analyze data to certify families as eligible for state and federal subsidy programs as applicable.
• Schedule and complete enrollment documentation with private pay and subsidy families.
• Maintain confidentiality of children, families and staff information.
• Maintain continuing eligibility of subsidy families through recertification.
• Implement plan with families for current and future eligibility & need.
• Project and plan child movement due to aging up for continuity of services.
• Monitor and evaluate family eligibility & need on a daily basis to assist families with continuing services.
• Monitor intake of children based on all variables.
• Refer families to internal and external resources based on family need and observation.
• Recognizes potential issues in areas of responsibility and resolves proactively.
• Completes special projects as assigned within designated time frames
• Member of strike team to lead mass enrollments.
• Certify families for the federal meal program.
• Assist in preparation of Contract Monitor Reviews and other audits.
• Attend training as necessary including, but not limited to contact with state consultants, conferences and seminars.
• Work as a member of the agency team by promoting the mission and philosophy of the organization.
• Interact with a diverse group of clients and present yourself in a professional image as a representative of Kidango.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• All other duties as assigned by the Director of Enrollment.

Benefits

• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package
• Opportunities to connect with and learn from colleagues and partners around the world
• Drug-Free Workplace
• We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Kidango makes all decisions involving any aspect of the employment relationship without regard to race, color, religion, age, gender, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.
• EEO
• A diverse and inclusive workplace where we learn from each other is an integral part of Kidango’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees