Family Coordinator (75298)

Prestera Health ServicesCharleston, WV
24d$19

About The Position

This position will provide early detection, family support services, community activities that promote family engagement for youth/young adults with mental health and/or co-occurring disorders. This position is both in the office and community setting and works to assist consumers and their family/legal guardians.

Requirements

  • Valid driver’s license: frequent travel involved.
  • Maintains CPR, CPI and MHFA certification.
  • Experience or prior training working with families or with mental health and substance abuse population.
  • Knowledgeable about community resources.
  • Must have a high level of interpersonal skills to handle sensitive and confidential situations.
  • Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills with the ability to complete multiple tasks and high volume of work with deadlines.
  • Must be able to lift 20 lbs.
  • Bachelor’s degree in psychology, counseling, or social work or related field.

Responsibilities

  • Engages and communicate effectively with consumers and families, physicians, health care providers, internal and external team members to facilitate positive working relationships.
  • Provides screening to determine consumer and family needs and support.
  • Utilizes evidence-based approaches and materials with consumers/families (research-proven effective techniques and curriculums).
  • Ensures that services are provided in a manner that complies with all internal and external regulatory bodies.
  • Engages with Suicide Intervention Specialist and Children’s Mobile Crisis Team to address youth and young adults at risk of suicide and enable a referral system that coordinates treatment and services needs for at risk youth and their families.
  • Promotes a family driven system by hosting family focus groups to identify gaps, promoting family education and voice, etc.
  • Provides education and recovery groups for consumers and families.
  • Refers/links consumers and families to additional services based upon need.
  • Utilizes technology to the fullest degree possible to expedite crisis service processes for the consumer and other collaborating partners.
  • Attends all departmental and center meetings/trainings as assigned.
  • Maintains a working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery.
  • Attends all departmental and center meetings/trainings as assigned.
  • Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
  • Participate in other functional work by participating in related projects, as applicable and directed by Center leadership.
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