Family Coach (Human Services Case Manager) Bilingual: Russian Required

State of Oregon•Portland, OR

14d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Join our dynamic Engagement Team at the District 2 Portland-Southeast Self Sufficiency Office and make a meaningful impact as a Family Coach (Bilingual: Russian Required) Summary of Duties As a Family Coach (Human Service Case Manager) Bilingual: Russian Required you will: Conduct interviews to determine family needs and eligibility, and complete program applications for program benefits and, if eligible, issues appropriate support. Engage clients in family evaluation of strengths and jointly develop a case plan and identify the steps the family will take towards self-sufficiency and meeting their basic needs. Monitor progress, needs, and makes necessary modifications to the case plan. Initiate and participate in case staffing, employment readiness, life skills training, and supports job search as needed. Assist with crisis and safety planning for individuals experiencing domestic violence. Explore alternate resources and link clients to community services and may also assist with supporting resources and services within the community. Bilingual Russian is Required

Requirements

A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field OR A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing) OR An Associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing) OR Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
Must have a valid driver's license and acceptable driving record.
For individuals needing an ADA accommodation to meet this requirement, you will need to be able to provide alternate method of transportation.
Candidates must clearly demonstrate meeting the minimum qualifications (What you need to qualify) in their submitted resume or application.
Bilingual Russian is Required

Nice To Haves

Experience working with individuals that find it challenging to express themselves verbally.
Experience working in the human/social service field interviewing customers to obtain personal and sensitive information to help determine eligibility for agency programs and benefits.
Experience creating and maintaining written documentation of activities concerning individual client cases.
Experience with case management and assessing customers’ strengths & service needs.
Capacity to communicate, establish boundaries and set realistic goals/milestones.
Experience explaining complex rules, regulations, processes, and procedures both verbally and in written communications while demonstrating respect, preserving dignity, and a passion to serve the public

Responsibilities

Conduct interviews to determine family needs and eligibility, and complete program applications for program benefits and, if eligible, issues appropriate support.
Engage clients in family evaluation of strengths and jointly develop a case plan and identify the steps the family will take towards self-sufficiency and meeting their basic needs.
Monitor progress, needs, and makes necessary modifications to the case plan.
Initiate and participate in case staffing, employment readiness, life skills training, and supports job search as needed.
Assist with crisis and safety planning for individuals experiencing domestic violence.
Explore alternate resources and link clients to community services and may also assist with supporting resources and services within the community.