Family Case Manager

State of Indiana-posted about 1 month ago

Full-time • Entry Level

South Bend, IN

1,001-5,000 employees

Executive, Legislative, and Other General Government Support

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As the Family Case Manager, you will be responsible for working as a caseworker specialist in social services within a Local County Office or Central Office of the Department of Children Services. In this position, you will protect families and children from abuse and neglect, maintain or reunify families whenever possible and, when in the best interest of the child, to achieve a permanent home or independent living for children unable to be reunited with their families. Please clickâ¯this linkâ¯for a realistic job preview video. This is a walk-in hiring event! Join our hiring managers on Friday, December 5, from 9am - 4pm for walk-in interviews. You must meet qualifications to be accepted for an interview. Apply to this posting to reserve your interview slot. Each interview will last about an hour. You do not need to stay the whole day! Bring your resume and other information that will help the interview team. Business casual clothing. Date and Time: December 5, 2025, 9am-4pm. Location: 300 North Dr. Martin Luther King Jr. Blvd.Suite 230, South Bend, IN, 46601

Investigate reported incidents of child abuse, neglect, or dependency, determine whether the incident is substantiated, and develop recommendations to a Juvenile Court or County Director for disposition.
Assess the level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants, placing a child in a protected environment.
Perform needs assessments to determine treatment options for families and children reported to be abused/neglected.
Testify and prepare pre-dispositional and progress reports, maintain case files, and develop briefing reports for the community child protection team. Develops "informal adjustment" plans with families and children to divert children from the juvenile justice system.
Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child.
Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.
Monitor and assess the service capability of treatment programs and providers to ensure consistency with the case plan.
Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect.
Conduct home studies and family histories and recommend placement for adoption to an adoption team.
Visit children in out-of-home placements to coordinate family reunification, adoption, or independent living efforts.
Maintain data to help management evaluate trends in family and child needs.

Bachelor's degree, or
Associate degree with a minimum of two (2) years of human services job experience, or
Completion of thirty (30) college credit hours from an accredited institution with a minimum of four (4) years of human services job experience, or
A minimum of at least four (4) years of human services job experience.
Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment.
Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption.
Thorough knowledge of related social services programs and ability to coordinate work among programs.
Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects.
Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner.
Ability to formulate and monitor project guidelines or treatment plans.
Ability to prepare clear, accurate reports.
Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child rearing practices, relationships and need.
Ability to work with children with special needs such as mental or emotional conditions, the foster families, or the home willing to accept those children and the professionals who can appropriately provide services to them.
Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect.
Able to perform essential functions with or without reasonable accommodation.
Must maintain a valid Driver's license.

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access

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