Family Benefits Advisor

AO Globe LifeDc, DC
Remote

About The Position

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to help individuals and families make informed decisions about important supplemental benefit programs. This opportunity offers meaningful work, professional development, and the flexibility of a fully remote career within a supportive team environment. All consultations are scheduled with individuals who have requested information—no cold outreach, prospecting, or door-to-door activity required.

Requirements

  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam

Nice To Haves

  • Customer service or client-facing experience is helpful but not required
  • Professionals with a strong customer service mindset
  • Confident communicators who build trust through virtual conversations
  • Detail-oriented individuals who value organization and follow-through
  • Self-motivated professionals comfortable working independently
  • Candidates comfortable using Zoom and digital communication platforms

Responsibilities

  • Conduct scheduled virtual consultations with individuals and families through Zoom
  • Listen carefully to understand each client’s needs and priorities
  • Explain available life, accident, and supplemental benefit options clearly and professionally
  • Guide clients through the enrollment process step-by-step
  • Maintain accurate digital documentation and follow-up communication
  • Provide ongoing client support and policy guidance when needed
  • Participate in weekly training sessions and team development meetings

Benefits

  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Pre-qualified client consultations provided — no cold outreach required
  • Comprehensive training and licensing support
  • Weekly direct deposit
  • Health insurance premium reimbursement program
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Clear advancement pathways into mentorship and leadership roles
  • Collaborative, service-driven team culture
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