Family Advocate (23545)

Northern Rivers Family of Services•Albany, NY

2d•$20 - $20•Onsite

About The Position

As a Family Advocate in the mobile crisis department you will be a member of Mobile Crisis Services. You will assist the clinicians on Mobile visits by providing support and advocacy for family members of the child or adolescent in crisis. You will be a resource to the program by sharing knowledge of common challenges families have experienced with a mental health diagnosis or other identified disabilities and sharing knowledge about communities resources. You will report to the Clinical Site Supervisor and work onsite.

Requirements

High School Diploma or GED required.
1+ years of related experience required.

Responsibilities

Respond to onsite crisis call with clinicians to assist with crisis planning and stabilization.
Help with follow-up calls to families, on the crisis call and telephonically
Collaborate with service providers involved with the children/adolescents and their families.
Provide information and peer to peer support to families who are served by the program
Educate and empower families regarding their roles in developing crisis plans and crisis prevention with their children/adolescents.
Ensure families are satisfied with the services they are receiving and, if not, help them advocate for what they need and how to advocate.
Be a liaison to other local supports in the community.
Function within a diverse treatment team and maintain work relationships with team members, agency colleagues, external providers and clients (respect amongst disciplines, trauma-informed practice)
Understand the program mission and expectations of the county funding sources
Remain in compliance with mandatory agency and program trainings and additional trainings, as assigned
Use clinical team members for support regarding client contact
Attend all regular staff meetings
Participate in supervision and annual job performance evaluation