About The Position

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures. This position is responsible for providing leadership, direction, and oversight of daily operations and general management across multiple medical/clinical practices. This position ensures that practices meet their objectives efficiently and effectively, aligning with the broader goals of the health system.

Requirements

  • Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
  • Five (5) years of progressive experience in operations, project management, and/or healthcare management. Experience should include managing multi-site or multi-specialty practice operations, including financial operations and analysis.
  • Exemplary leadership skills with the ability to manage and motivate interdisciplinary teams.
  • Superior analytical abilities with a focus on operational and financial data.
  • Excellent verbal and written communication skills.
  • Creative problem-solving and resource management skills.
  • High ethical standards and professionalism; adherence to all organizational policies and procedures.
  • Frequent standing, walking, and sitting within the clinic.
  • Ability to operate standard office equipment and use required software applications.
  • Ability to perform tasks involving physical activity, which may include occasional lifting and carrying of light objects.

Nice To Haves

  • Master's degree in Business Administration, Healthcare Administration, or related field.
  • Seven (7) years of progressive experience in operations, project management, and/or healthcare management. Experience should include managing multi-site or multi-specialty practice operations, including financial operations and analysis.

Responsibilities

  • Directs daily operations of the practice ensuring the efficient delivery of services.
  • Implements strategic initiatives and quality improvement measures.
  • Manages patient flow, staff schedules, and operational compliance.
  • Develops and manages budgets, monitors financial performance, and makes adjustments as necessary.
  • Collaborates with billing and coding processes and leadership to ensure accuracy and compliance.
  • Generates financial reports and conducts variance analysis to support decision-making.
  • Collaborates with senior management to align practice goals with organizational strategy.
  • Works closely with hospital and nursing leadership on collective workflows.
  • Develops business plans for new programs and initiatives.
  • Leads and participates in projects aimed at improving patient care and business outcomes.
  • Ensures adherence to health care regulations and quality standards.
  • Manages risk assessment and mitigation activities.
  • Conducts compliance audits and implements corrective actions as necessary.
  • Leads selection, training, and supervision of all clinic staff. Oversees staff performance, evaluation, and human resource needs.

Benefits

  • Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

1,001-5,000 employees

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