Faculty Housing Maintenance Assistant

California Institute of Technology•Pasadena, CA

59d

About The Position

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Job Summary This full-time term position will report to the Faculty Housing Office and will assist with providing day-to-day maintenance and unit turnover services to Faculty Housing, including, but not limited to apartments, condominiums, and single-family homes. Must be able to provide professional customer service to internal and external customers and assist with resolving routine problems in a thorough and timely manner with a team of maintenance workers.

Requirements

2 years of relevant experience.
Must possess or have the ability to obtain by the date of hire, a valid California Driver's License, and maintain it throughout the course of employment.
Ability to multitask and prioritize in a busy, fast-paced, dynamic environment.
Must have basic computer skills and be able to perform basic tasks on iOS devices.
Must be highly organized, detail oriented and proactive.
Requires good problem-solving skills.
Awareness and sensitivity to special interest groups, faculty, and staff.
Must have patience and be able to deal with people under stressful circumstances.
Excellent written and oral communication skills.
Strong customer service skills.
Must be a team player and willing to work after hours as needed.
Must comprehend simple instructions and ask questions to clarify when needed.
Must understand basic math and measurements.
Ability to resolve routine problems in a thorough and timely manner either with a team of maintenance workers or unsupervised.
Must have skills in handiwork and be comfortable using power tools.
Must be able to lift up to 50 lbs.
Must be able to use ladders, stand, walk, kneel, and crouch for extended periods of time.
Required Documents Resume.

Responsibilities

Assist Operations Specialists with turnover and housekeeping services of recently vacated apartments, condos, and single-family homes, including but not limited to maintenance, light cleaning and custodial duties, outfit approximately 90 furnished units with basic housewares, remove linens and bedsheets, make beds, conduct pre and post move-out inspections, and document and report damages.
Provide a high level of customer service to tenants and assist with daily questions.
Collaborate with various shops in the Facilities Department to achieve skilled trades work and meet turnover and check-in timelines.
Provide assistance with maintenance services in conjunction with rehabilitation, renovation, preventative maintenance, and respond to service/repair calls.
Respond immediately to emergency maintenance requests in buildings or other areas as requested.
Assist Operations Specialists with movement of furniture, appliances, painting, carpentry, plumbing, installation of fixtures and smoke detectors, stockroom cleanliness and inventory tracking, unit inspections.
Other duties as assigned.

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