Housing and Maintenance Specialist

Northern Hospitality Group•Anchorage, AK

15d•$48,000 - $60,000

About The Position

Northern Hospitality Group is seeking highly motivated and versatile Employee Housing & Maintenance Specialist to manage the operational readiness of our employee housing units while providing essential maintenance support. This full-time, 40-hour-per-week position is critical to ensuring our staff are housed comfortably and safely. The ideal candidate will be a proactive, organized individual with strong communication skills and a solid background in both property coordination and general building maintenance. You will be the primary point of contact for employee housing needs and the first responder for most maintenance issues within those properties. When housing demands are low, you will integrate with our general maintenance team to support company-wide operational needs. This role will report to the Director of Human Resources given the Human Resource department oversees the Employee Housing program. The role will liaison with the Maintenance manager as needed. Our Vision & Mission: Share Alaska with the World Our vision is simple: Share Alaska with the world. Our mission is to: Transform our community with innovation and creativity through the best locally crafted goods and by providing legendary hospitality in Alaska! We own and operate a diverse and celebrated portfolio of businesses across Anchorage and the breathtaking Denali National Park area, including: Anchorage (Year-Round): Four Locations: 49th State Brewing Company (Downtown), 49th State Brewing Company (Ted Stevens International Airport), 49th State Brewing @ The Rail (Downtown), & Alaska Pacific Beverage Company (Downtown) Denali/Healy (Seasonal): Four Locations: 49th State Brewing Company (Healy), Prospectors Pizzeria (Denali), Tako Cantina (Denali), & Crows Nest Log Cabins (Denali).

Requirements

Experience: Minimum of 2 years of hands-on experience successfully completing a variety of general building maintenance tasks (e.g., basic plumbing, electrical troubleshooting, minor carpentry, drywall repair).
Organizational Skills: Demonstrated strong attention to detail and proficiency in scheduling and logistics, including managing multiple competing priorities (e.g., unit turnovers, maintenance requests, and cleaning crews).
Communication: Strong interpersonal and written communication skills to effectively handle employee concerns and coordinate with management and vendors.
Physical Demands: Ability to lift at least 50 lbs, climb ladders, and perform physical work for extended periods.
Logistics: Must possess a valid drivers license and have reliable transportation (or ability to use company vehicles) to travel between housing units and company properties.

Nice To Haves

Prior experience in a facilities, maintenance, or operations role where turnover or short-term housing coordination was a key function.
Professional certifications or formal trade training (e.g., HVAC, electrical, plumbing) are strongly preferred but not required.
Experience using property management or work order software.

Responsibilities

Unit & Bed Turnovers : Manage the end-to-end turnover process, including tracking bookings, coordinating unit/bed placements, and ensuring units are clean and fully prepared for incoming employees.
Property Inspections: Conduct regular scheduled and unscheduled cleanliness and general condition checks of all employee housing units and common areas.
Inventory Management : Maintain accurate inventory of housing supplies (e.g., linens, cleaning supplies) and furniture/appliances, coordinating replacements as needed.
Vendor Coordination: Schedule, manage, and oversee the work of external cleaning crews and specialty contractors.
Employee Relations : Serve as the primary point of contact for employee concerns, complaints, and requests related to housing, ensuring professional and timely resolution.
Primary Housing Maintenance : Independently perform routine and emergency maintenance and repairs within employee housing properties. This includes, but is not limited to: o Basic plumbing (e.g., unclogging drains, fixing minor leaks, replacing fixtures). o Basic electrical (e.g., replacing outlets/switches, fixing light fixtures, minor troubleshooting). o General carpentry (e.g., drywall repair, patching, painting, fixing doors/cabinets). o Appliance troubleshooting and minor repair/replacement. o Escalation: Accurately diagnose and communicate complex or major maintenance issues to the companys general maintenance team for assistance or external vendor scheduling.
General Company Support: When not actively engaged with housing management or maintenance, assist the companys primary maintenance team with general facility maintenance, preventative maintenance tasks, and project work across all company properties.