Factory IT Intern Factory IT Intern

Nestle Operational Services Worldwide SA•Eau Claire, WI

About The Position

Assist site IT staff in all respective tasks as it applies to computer technology support in an office and factory setting. Ensure hardware, software, and data are safeguarded and comply with established Nestle and FDA standards, policies, and procedures. Internship will be from March/April/May 2026 (based on candidate availability) to December 2026. Part-time (15-25) hours during the school semesters and Full-time (40) hours over the summer months.

Requirements

Actively pursuing a degree in Information Systems/Technology, Computer Networking, or related field.
Experience with personal computer hardware and software through employment or coursework.
Working knowledge of personal computers, internet, and software such as Microsoft Office, Windows, computer and switch hardware.
Strong communication skills- both written and verbal.
Self-motivation and drive to accomplish tasks and projects.
Ability to work with people and create a positive experience for users encountering computer-related problems.

Responsibilities

Assist in the building and maintenance of IT systems.
Build and install PCs and iPads/Android devices in an office and factory floor environment.
Upgrade and swap users’ PCs with new units.
Maintain accurate inventory of assets.
Thin Client refresh processes.
Install printers and other peripheral equipment, including IoT devices.
Package and ship equipment.
Install and upgrade software packages.
Conduct New Hire Orientation IT session.
Communicate effectively with the users to understand issues and resolve problems.
Determine why a PC or piece of equipment has failed and works with vendors and other ITCs and Engineers to resolve the problem.
Explain changes to the user making sure that they can continue to do their job when you leave.
Work with local and Corporate IT ticket systems to assure proper documentation and timely resolution of problems.
Create and update installation documentation for hardware and software according to established guidelines.
Inventory IT and PC equipment, the software they use, and enter it in on a database system.
Order and receive in IT equipment.
Performs other duties as assigned.