Facility Support Coordinator

The Michaels Organization • Leavenworth, KS

6h • $20 - $22

About The Position

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day. The Facility Support Coordinator’s main duties will be to receive all requests for repairs, emergency work or maintenance via phone and email. Create, assign and close out all work orders through a web-based platform. Prioritize all work orders and distribute them to maintenance techs. Create purchase orders and process invoices through a web-based platform and coordinate vendors and contractors for repairs to occupied units resulting from a work order request.

Requirements

• At least 2 years multifamily/residential administrative experience.
• Excellent Customer Service and Communication Skills
• Experience with computer systems, including: typing, e-mail, MS Office and the ability to learn web-based platforms.
• High school diploma or equivalent.
• Ability to work in a fast-paced environment, multi-tasking and prioritizing duties.
• Demonstrate the ability to communicate effectively, both orally and in writing.
• Excellent customer service skills.
• Ability to present a professional appearance

Responsibilities

• Receive all requests for repairs, emergency work or maintenance via phone, email.
• Create, schedule, prioritize and assign work orders to maintenance techs through a web- based platform.
• Maintain, track and close all work orders weekly through a web -based platform.
• Follow up to ensure the job was done to satisfaction.
• Coordinate/schedule vendors and contractors for work to be performed
• Create purchase orders for parts and supplies, and process invoices through a web -based platform.
• Schedule, coordinate and track maintenance.
• Maintain and produce maintenance logs and reports as directed.
• May also retrieve and deliver messages, sign for deliveries and sort incoming mail if required.
• Perform other duties when required by management

Benefits

• competitive wage
• a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc.
• generous paid time off
• a 401 (k) plan with a company match
• Michaels Employee Scholarship Program
• professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees