Facility Supervisor

The Arc of Opportunity•Fitchburg, MA

2d•$29 - $29

About The Position

The Facilities Supervisor is a hands-on, tactical leader responsible for the day-to-day maintenance, safety, and operation of the organization’s facilities, grounds, and vehicle fleet. Reporting to the Vice President of Operations, this role ensures that all physical assets are well-maintained, compliant, and support high-quality service delivery. This position executes operational priorities on the ground, including preventive maintenance, repairs, inspections, and vendor coordination. The Facilities Supervisor directly supervises facilities staff, manages daily work assignments, and responds to urgent issues to ensure safe, clean, and fully functional environments. Aligned with the organization’s mission, this role supports environments that promote dignity, accessibility, and opportunity for individuals with disabilities and their families.

Requirements

High school diploma or GED required
Four years of experience can be a substitute for educational requirements
Minimum of 2 years of experience in comparable work with transferable skills
Valid driver’s license and acceptable CORI/background check required
Strong organizational, problem-solving, and communication skills
Ability to manage multiple priorities in a fast-paced, hands-on environment
Ability to lift up to 50 lbs, with frequent lifting/carrying of up to 25 lbs
Frequent standing, walking, bending, lifting, pushing, pulling, and twisting
Ability to perform physically demanding maintenance tasks in various environments

Responsibilities

Perform and oversee routine maintenance and repair of facilities, grounds, and equipment
Conduct preventive maintenance
Perform snow removal and seasonal property maintenance
Maintain facilities in a safe, clean, and hazard-free condition
Oversee the maintenance and readiness of the organization’s vehicle fleet
Conduct and document monthly vehicle inspections
Coordinate repairs and support program staff in arranging vehicle service
Ensure vehicles meet safety and compliance standards
Conduct routine safety walkthroughs and document findings
Complete required inspections and compliance documentation
Schedule and coordinate external inspections
Identify and address safety and health concerns promptly
Coordinate and oversee work performed by external contractors
Schedule recurring services
Obtain quotes and coordinate small-scale projects and repairs
Supervise and schedule facilities staff based on daily and ongoing priorities
Assign and track work orders to ensure timely completion
Communicate effectively with internal teams regarding maintenance needs and project updates
Maintain inventory of tools, equipment, and supplies
Track and document maintenance activities and service records
Support implementation of systems, processes, and operational improvements
Participates in and coordinates 24-hour emergency response coverage as needed
Respond to urgent facility or fleet issues to ensure safety and continuity of operations
Support safe, accessible, and inclusive environments for individuals disabilities and their families
Demonstrate respect, responsiveness, and accountability in all interactions
Contribute to a culture of teamwork, shared responsibility, and service excellence