Facility Services Manager

University of Tulsa•Tulsa, OK

30d

About The Position

The Facilities Services Manager is responsible for the comprehensive management of facility services at Gilcrease Museum. This includes planning, communication, facilitation, oversight, and coordination of preventative maintenance, repairs, operations, and presentation of all buildings and grounds. The role supervisors assigned staff engaged in building and equipment maintenance and ensures the museum’s facilities are safe, functional, and well-maintained to support daily operations and special events. This role reports to the Director of Facilities and collaborates daily with Deputy Director of Operations for Gilcrease Museum.

Requirements

Strong knowledge of facilities management principles and general maintenance procedures.
Proficiency in electrical/mechanical systems, plumbing, carpentry, or HVAC.
Excellent project management and analytical skills.
Ability to multitask in a fast-paced environment and drive projects to completion.
Proficiency in Microsoft Office and web-based work order systems.
Strong verbal and written communication skills.
Collaborative team player with strong interpersonal and customer service skills.
High attention to detail and ability to prioritize effectively.
Critical thinking and problem-solving abilities.
Adaptability to changing priorities and environments.
Sound judgment and decision-making skills.
Ability to work independently and as part of a team.
Ability to maintain confidentiality.
Minimum of 5 years of experience in facilities management or a related field.
At least 3 years of supervisory experience required.
Valid driver’s license required.
Work requires ability to meet essential physical requirements including ability to see, hear and speak in order to receive and convey information, both in person and over a phone or web device
Ability to sit or stand for extended periods of time in order to work at a desk or on a computer
Ability to lift small weights up to 15 pounds as requiring for filing and basic material handling
Ability to walk or move in order to perform job site inspections.
This position may be required to work overtime, nights, weekends or holidays in order to fulfill essential service requirements such as during inclement weather or other events.

Nice To Haves

Bachelor’s degree preferred.
Certifications in HVAC, building maintenance, or project management are a plus.

Responsibilities

Manage and prioritize work orders using the CMMS system; assign tasks, monitor progress, and review technician feedback and customer satisfaction.
Coordinate daily operations and ensure necessary materials and resources are available.
Communicate job goals and expectations clearly to staff.
Schedule and support after-hours events, assigning appropriate personnel.
Approve and manage leave requests to maintain adequate staffing levels.
Monitor and manage departmental budget; participate in budget planning.
Respond to after-hours calls for repairs or event support.
Conduct annual performance evaluations for assigned staff.
Oversee contracted projects to ensure compliance with specifications.
Communicate effectively across all levels of the organization.
Administer systems including timekeeping, performance management, and work order tracking.
Develop and evaluate RFPs to secure service agreements in the university’s best interest.
Supervise the Gilcrease Facilities Team, including engineering and physical plant operations.
Manage Gilcrease campus maintenance and ensure a safe working environment.
Oversee Gilcrease facility services such as landscaping, waste removal, recycling, custodial services, pest control, key and lock management, water features, and event support.
Coordinate with internal teams and external vendors to maintain facility standards.
Perform other duties as assigned.