Facility Services Lead
About The Position
The Facility Services Lead provides exceptional oversight of office and facilities services. The primary function of the role is to work in facility services with additional support for mail tasks such as scan, sort, log and distribute incoming mail to end users, process, and ship outgoing mail. This position will work together with the Facilities Manager to ensure safety and cleanliness to help guarantee a great working environment for all. This position will also oversee repairs and maintenance required for simple fixes, or report more complex problems. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
Requirements
- Strong verbal and written English communication skills.
- Excellent customer service and organizational skills.
- Ability to multitask, prioritize, and work independently.
- Proficient in MS Office and general PC applications.
- Working knowledge of MFD equipment and shipping/receiving procedures.
- Strong attention to detail, including accurate documentation and materials handling.
- Problem-solving and analytical skills
- High School Diploma or equivalent required.
- Ability to work assigned hours as determined by management.
- Ability to frequently lift and move 40–50 lbs.
- Ability to grasp, lift, carry, and transport packages (up to 60 lbs. on wheeled carts).
- Ability to walk, bend, kneel, stand, or sit for extended periods.
- Manual dexterity to operate office equipment (phones, copiers, binding machines, etc.).
Nice To Haves
- 1+ year of related facilities, mailroom, or operations experience preferred.
- 1+ year of lead or supervisory experience preferred.
Responsibilities
- Deliver 5-star customer service to all employees across all forms of communication.
- Perform and coordinate general and preventative office maintenance and minor repairs.
- Oversee equipment maintenance, safety checks, and service inspections; maintain accurate records.
- Coordinate cleaning and facility services for offices, restrooms, carpets, flooring, lighting, and breakrooms.
- Assemble and install office furniture as needed.
- Build and maintain positive relationships with vendors and service providers.
- Manage inbound and outbound mail and package operations, including sorting, chain-of-custody tracking, validating packing slips, proper packaging, and distribution to employees.
Benefits
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
