Facility Service Coordinator

Reworld Projects•Usa, NY

About The Position

The Facility Service Coordinator is an integral part of the facility operations. The primary focus is to coordinate, aid or assist operations in daily functions to ensure smooth and consistent internal workflow, collaborating with site-based departments with other Reworld™ locations and external stakeholders. Communicates with accounts payable, vendors, dispatch, field project managers and cross-site collaborators to inform them of both client and operational requirements for the purpose of meeting client, safety or project needs.

Requirements

Associate’s (A.S.) or Bachelor’s (B.S.) degree from an accredited college or university highly preferred; High School diploma or GED required.
Minimum 3 years of experience supporting administrative and support functions of operation leadership.
Ability to use sound judgment and problem solve in a fast-paced environment.
Ability to collaborate and build effective relationships at all levels of the organization.
Ability to handle multiple projects, prioritize, meet deadlines and work independently.
Articulate communicator with excellent verbal, written communication, and interpersonal skills.
Organized, team player who is an effective influencer.
Proficient with Microsoft applications that include Outlook, Word, Excel, and PowerPoint.

Nice To Haves

Experience in waste, recycling, transportation or logistics industry strongly preferred.

Responsibilities

Maintains project calendar for effective client and project scheduling.
Manage large and complex campaigns in collaboration with Senior Sales Managers and National Accounts customer accounts
Build positive working relationships among internal and external stakeholders to ensure client satisfaction and collaborate across departments to resolve issues and/or exchange information.
Act as liaison between client, Sales, Operations, and Customer Care.
Establish and maintain data in customer resource management system for sales and purchase orders.
Ensure data in CRM, NetSuite, DMS and Salesforce are entered correctly.
Coordinate administrative, logistical, and operational aspects of campaigns, including recertification of profiles, scheduling pickups, revising contracts, and preparing proposals and agreements.
Demonstrate proven proficiency in NetSuite for contract creation, data management, and reporting.
Support system integration initiatives and oversee related data and process transitions.
Apply strong understanding of financial and accounting principles, including month- and year-end close processes.
Create new third-party disposal profiles for hazardous waste disposal, ensuring regulatory and company compliance.
Provide issue resolution for brokered account inbound transactions at the facility level for customers within transportation and our core businesses.
Respond to client feedback and address service complaints promptly.
Scheduling, support and maintaining training records for site training needs including but not limited to Confined Space Entry Training, Confined Space Entry Refresher Training, Industrial Services Training, HAZWOPER & HAZWOPER Refresher Training and corporate compliance.
Coordinate and conduct necessary inspections and audits for fire prevention systems, environmental and internal facility on a weekly, monthly, quarterly and annual basis as required.
Inventory management including but not limited to purchasing and maintaining appropriate stock of plant, office, and field supplies.
Maintain communication, both verbally and electronically, efficiently and professionally.
Perform other job-related duties as assigned.