Facility & Senior Services Director

City of Florissant, MO•Florissant, MO

69d•$30

About The Position

The JFK Center serves as both a recreation center and a senior center, offering a wide range of programs and services to the community. The Facility and Senior Services Director is responsible for the overall management and operation of the center. This includes coordinating the use of the facility, overseeing staff and daily operations, and assisting in the planning, organization, and administration of community recreation and senior programs. This role places a strong emphasis on serving the senior population, ensuring their specific needs are met through diverse, engaging, and inclusive recreational and social activities. The director works closely with staff, community partners, and local organizations to develop programming that enhances the well-being of all participants, with a special focus on older adults.

Requirements

The person in this position must have a high school diploma or equivalent.
Five years working with senior citizens is strongly recommended as is some experience in municipal government.
A valid driver's license is required.
Supervisory techniques
General principles of governmental budgeting
Responsibilities of a Senior Citizen Coordinator
General office and filing practices and procedures
General accounting principles
Proper grammar and the use of English in speaking and writing
Computer operations and applications, including word processing and spreadsheets
Federal and state statues concerning the work of the department
Mathematical skills, including addition, subtraction, division and multiplication
General functions and operations of municipal government
Senior citizen issues and state laws regarding same
Other organizations working with senior citizens
Organizational skills
Use various pieces of office equipment, including typewriters, photocopiers and facsimile machine
Accurate typing and data entry using a personal computer
Use a multi-line telephone system to answer and transfer calls
Prepare and present effectively, oral and written informative material relating to the activities of the department
Maintain confidentiality
Proofread reports accurately
Use various types of office software, including word processing and spreadsheets
Use common sense
Pay attention to detail
Complete detailed work accurately
Work effectively with a wide range of people, especially senior citizens
Provide effective leadership for and maintain harmonious relationships
Meet specified deadlines
Prioritize daily work flow
Work as a team member with other employees
Communicate effectively with others, both oral and written
Work autonomously when necessary
Handle multiple tasks simultaneously with frequent interruptions
Deal with others in a professional manner
Maintain professional composure in heated situations
Develop, implement and follow departmental and City policies and procedures

Responsibilities

Oversee daily operations of recreation facilities
Manage bookings, payments, and facility usage policies.
Coordinates use of facilities and facility spaces with programmers, renters, other city departments and community organizations.
Oversees the day-to-day operation of the Welcome Desk.
Ensures facility safety and security by monitoring guest behavior, addressing rule violations and unsafe behavior, and issuing suspensions if needed, working with Park Rangers when necessary.
Performs administrative office duties as needed.
Orders cleaning and operational supplies for all buildings.
Answer questions via phone and in person.
Research and address senior and community concerns
Manages, directs and supervises all full and part time employees for the Senior Department and JFK Staff
Supervises all employees, establishing all scheduling practices and assigning appropriate tasks
Tracks and posts all scheduling, vacation time, comp time, and sick leave according to procedure
Oversees needed discipline and tracks all applicable documentation
Assures professional development for each employee
Directly manages the custodial staff and implements processes to ensure building cleanliness.
Hire, train, supervise, and evaluate staff.
Provides information to the general public and senior citizens through various media outlets
Researches and writes all senior citizen articles for the "Florissant spotlight" newspaper
Prepares and produces twelve yearly cable television shows dealing with senior citizen issues
Speaks on senior issues to various organizations including governmental, non-profit, and business
Serve as a liaison between the community and the senior department to include responding to citizen inquiries and complaints through various lines of communication including in person, telephone, email, U.S. mail, and public meetings.
Assist in scheduling and implementing activities, classes and special events.
Coordinates or assists in the production of a variety of brochures, calendars, letters, posters, news releases, flyers, and related communications regarding the Parks and Recreation Department.
Develops and manages the departmental budget and inventory for the senior department and the JFK center
Proposes line item budget based on prior year
Tracks expenditures on a monthly basis
Receives and tracks monthly expenses to stay within budget
Prepares and distributes the appropriate information needed to prepare annual budget
Oversees and maintains annual budget
Tracks inventory, purchase orders, and requisitions
Oversees delinquent check program and seeks payments.
Oversees and maintains senior citizen dining center
Directly supervises employees
Selects menus and schedules speakers for all events
Arranges and oversees proper maintenance of the building
Tracks inventory and ensures adequate supplies are on hand
Assists diners with problems/questions that arise while on site
Coordinates, plans, and oversees all major events regarding senior services and assists with JFK center events.
Directly supervises other employees while working at events
Plans all facets of events including entertainment, food, decoration, and prizes
Plans and coordinates advertising for events
Oversees ticket sales and handling of cash
Obtains adequate facilities to host each event
Plans, coordinates and oversees various senior citizen outings for both the City and outside organizations
Coordinates and procures travel arrangements
Lines up speakers when necessary
Secures restaurant reservations and makes payment arrangements
Lines up entertainment when necessary
Acts as staff liaison to Senior Commission
Takes notes and prepares minutes
Creates and posts agenda in accordance with the Sunshine Law
Acts as liaison between commissioner and senior citizen office
Obtain services and provide guidance on accessing assistance.
Make house calls for seniors as requested by the police department.
Performs other duties as directed