Facility Manager

JLL•Coopersburg, PA

21h•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Manager – Coopersburg, PA – JLL What this job involves: As a Facilities Manager in Coopersburg, PA at JLL, you will ensure the proper operation of all aspects of a facility while establishing, operating, and maintaining a comprehensive Facility Management program that allows an organization to manage and oversee the Operations and Maintenance of the Building, Building Systems, and Equipment. This role requires you to manage facility operations for manufacturing and/or corporate campus environments while managing a team of on-site personnel and their associated performance. You'll improve safety performance by changing level of awareness and changing behaviors, develop and implement energy conservation initiatives, and measure client feedback throughout the year while ensuring compliance with portfolio-wide initiatives and local, state, and federal laws that reflect JLL's commitment to operational excellence and comprehensive facility management in manufacturing and corporate environments. What your day-to-day will look like: Facility Operations Management: • Ensure proper operation of all aspects of facility while establishing, operating, and maintaining comprehensive Facility Management program • Manage facility operations for manufacturing and/or corporate campus environments with focus on operational excellence and client satisfaction • Oversee Operations and Maintenance of Building, Building Systems, and Equipment to maintain optimal facility performance • Coordinate cross-functional activities and ensure effective communication between all operational stakeholders • Implement operational best practices and drive continuous improvement initiatives across manufacturing and corporate facilities Team Leadership and Performance Management: • Manage team of on-site personnel and their associated performance while ensuring high productivity and professional development • Provide leadership and guidance to facility operations staff for effective service delivery and team collaboration • Conduct performance evaluations and implement development plans for continuous team improvement • Foster culture of safety, accountability, and operational excellence within facility management team • Support training and professional development initiatives for staff advancement and capability enhancement Safety and Compliance Management: • Improve safety performance by changing level of awareness and changing behaviors throughout facility operations • Ensure all safety, environmental, and standards are strictly adhered to within managed facilities • Ensure compliance by completing all related training, Action Items/Audit Responses, and ensuring critical PMs are completed on time • Ensure compliance with portfolio-wide initiatives and required local, state, and federal laws and regulations that pertain to facility operations • Maintain comprehensive documentation for regulatory compliance and audit requirements Energy Conservation and Operational Efficiency: • Develop, track, and implement energy conservation as well as operational efficiency initiatives while documenting savings • Monitor facility energy consumption and identify opportunities for cost reduction and sustainability improvements • Implement operational efficiency programs to optimize facility performance and reduce operating costs • Support corporate sustainability goals through innovative energy management and conservation practices • Analyze utility data and recommend improvements for enhanced operational efficiency Client Relationship and Service Management: • Measure and manage client feedback, written and verbal throughout the year for continuous service improvement • Conduct formal and informal relationship meetings with contacts to maintain strong client partnerships • Address client concerns proactively and implement solutions that exceed service expectations • Build and maintain positive relationships with client stakeholders at all organizational levels • Demonstrate value-added service delivery through exceptional client service and relationship management Life Cycle Asset Maintenance: • Ensure all critical equipment vendor PMs are completed as per schedule for optimal asset performance and longevity • Develop and maintain comprehensive preventive maintenance programs for all building systems and equipment • Coordinate with vendors and contractors for specialized maintenance and repair services • Monitor equipment performance and implement predictive maintenance strategies to prevent failures • Manage asset lifecycle planning and replacement schedules for optimal facility operations Communication and Reporting: • Oversee all communication and reporting related to facility operations while ensuring clear stakeholder updates • Prepare comprehensive reports on facility performance, safety metrics, and operational achievements • Facilitate regular client meetings and presentations to demonstrate service value and performance outcomes • Maintain transparent communication channels with all stakeholders for effective relationship management • Document and communicate operational challenges and solutions for continuous improvement Administrative and Financial Oversight: • Apply knowledge of standard business and accounting practices for effective facility operations management • Utilize Excel and data analysis capabilities to monitor performance metrics and identify improvement opportunities • Experience with work order management systems for efficient maintenance coordination and documentation • Support budget development and cost management initiatives for optimal financial performance

Requirements

Bachelor's degree or equivalent work experience in Facilities Management required
Minimum 5+ years of facility management experience within corporate environment or third-party service provider
Experience in manufacturing and/or corporate campus environments preferred
Proven track record of successful facility operations management and team leadership
Strong business acumen with expertise in financial planning, analysis, and budget management
Knowledge of standard business and accounting practices for effective facility operations management
Knowledge of Excel and ability to analyze data for performance monitoring and improvement initiatives
Experience with work order management systems for efficient maintenance coordination
Excellent interpersonal, supervisory, analytical, organizational, and presentation skills
Proven ability to lead teams and manage cross-functional relationships effectively
Strong interpersonal skills and problem-solving ability for complex operational challenges
Excellent verbal/written communication and presentation skills for stakeholder management
Proven record of providing excellent internal and external customer service
Strong client service orientation with ability to build and maintain professional relationships
Experience managing client feedback and implementing service improvements
Ability to conduct formal and informal relationship meetings with professional demeanor
Understanding of building systems, maintenance practices, and facility operations in manufacturing environments
Knowledge of safety, environmental, and regulatory requirements for facility operations
Experience with energy management and conservation initiatives
Understanding of preventive maintenance programs and asset lifecycle management
Strategic thinking ability with focus on continuous improvement and operational efficiency
Commitment to safety excellence and regulatory compliance
Adaptability to work in dynamic manufacturing and corporate environments
Dedication to delivering exceptional client experiences and operational excellence

Nice To Haves

Professional certifications in Facility Management (CFM, FMP, etc.)
Experience with manufacturing facility operations and compliance requirements
Advanced degree in Business Administration, Engineering, or related field
Knowledge of environmental and sustainability best practices

Responsibilities

Ensure proper operation of all aspects of facility while establishing, operating, and maintaining comprehensive Facility Management program
Manage facility operations for manufacturing and/or corporate campus environments with focus on operational excellence and client satisfaction
Oversee Operations and Maintenance of Building, Building Systems, and Equipment to maintain optimal facility performance
Coordinate cross-functional activities and ensure effective communication between all operational stakeholders
Implement operational best practices and drive continuous improvement initiatives across manufacturing and corporate facilities
Manage team of on-site personnel and their associated performance while ensuring high productivity and professional development
Provide leadership and guidance to facility operations staff for effective service delivery and team collaboration
Conduct performance evaluations and implement development plans for continuous team improvement
Foster culture of safety, accountability, and operational excellence within facility management team
Support training and professional development initiatives for staff advancement and capability enhancement
Improve safety performance by changing level of awareness and changing behaviors throughout facility operations
Ensure all safety, environmental, and standards are strictly adhered to within managed facilities
Ensure compliance by completing all related training, Action Items/Audit Responses, and ensuring critical PMs are completed on time
Ensure compliance with portfolio-wide initiatives and required local, state, and federal laws and regulations that pertain to facility operations
Maintain comprehensive documentation for regulatory compliance and audit requirements
Develop, track, and implement energy conservation as well as operational efficiency initiatives while documenting savings
Monitor facility energy consumption and identify opportunities for cost reduction and sustainability improvements
Implement operational efficiency programs to optimize facility performance and reduce operating costs
Support corporate sustainability goals through innovative energy management and conservation practices
Analyze utility data and recommend improvements for enhanced operational efficiency
Measure and manage client feedback, written and verbal throughout the year for continuous service improvement
Conduct formal and informal relationship meetings with contacts to maintain strong client partnerships
Address client concerns proactively and implement solutions that exceed service expectations
Build and maintain positive relationships with client stakeholders at all organizational levels
Demonstrate value-added service delivery through exceptional client service and relationship management
Ensure all critical equipment vendor PMs are completed as per schedule for optimal asset performance and longevity
Develop and maintain comprehensive preventive maintenance programs for all building systems and equipment
Coordinate with vendors and contractors for specialized maintenance and repair services
Monitor equipment performance and implement predictive maintenance strategies to prevent failures
Manage asset lifecycle planning and replacement schedules for optimal facility operations
Oversee all communication and reporting related to facility operations while ensuring clear stakeholder updates
Prepare comprehensive reports on facility performance, safety metrics, and operational achievements
Facilitate regular client meetings and presentations to demonstrate service value and performance outcomes
Maintain transparent communication channels with all stakeholders for effective relationship management
Document and communicate operational challenges and solutions for continuous improvement
Apply knowledge of standard business and accounting practices for effective facility operations management
Utilize Excel and data analysis capabilities to monitor performance metrics and identify improvement opportunities
Experience with work order management systems for efficient maintenance coordination and documentation
Support budget development and cost management initiatives for optimal financial performance