Facility Coordinator

EMCOR Facilities Services•Cincinnati, OH

1d•Onsite

About The Position

The Facility Coordinator supports daily facility operations for assigned childcare centers and serves as a primary point of contact for center directors, vendors, and internal teams. Key responsibilities include coordinating maintenance and emergency service calls, managing and tracking work orders in a CMMS system from initiation through completion, ensuring timely vendor response, providing customer follow-up, and supporting smooth day-to-day facility operations to maintain safe and functional environments.

Requirements

Highschool Diploma with equivalent experience or Associate's degree (A. A.)
1-3 years of experience in facilities coordination, building operations, or related field in a fast-paced environment.
CMMS experience preferred
Valid driver’s license
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to adapt to rapidly changing situations in a fast-paced environment
Flexibility to work overtime and provide holiday coverage on short notice, as needed
Self-motivated with the ability to manage multiple tasks with minimal supervision
Ability to work under pressure, make sound decisions with limited input, and determine when to escalate issues to the Facility Manager, Operations Supervisor, or Operations Manager
Strong customer service mindset with the ability to maintain a courteous and professional demeanor at all times
Punctual, reliable, and committed to a strong work ethic
Demonstrated critical thinking and problem-solving skills
Strong organizational and time-management abilities
Professional and respectful in an office environment, demonstrating courtesy and teamwork with coworkers
Ability to maintain professionalism and positive working relationships in an office setting
Proficiency in Microsoft Office applications, including Outlook, Excel, and Word

Responsibilities

Receive and respond to incoming calls to the LC Help Desk during designated hours, obtaining necessary information and dispatching appropriate resources within needed timeframe.
Create and manage assigned work orders to completion; follow-up with vendor and client
Enter, update, and maintain accurate project data within the customer portal system
Communicate/escalate with appropriate parties (FM, customer, vendors, etc.) as needed
Resolve third party invoices by working with the account team and Accounts Payable
Update CMMS system with work order approvals to support internal facility managers and notify internal/external vendors of approvals.
Support recurring services and preventative maintenance programs
Manage additional projects as necessary
Attend internal meetings with Facility Managers, teammates and leadership to support coordination and operational alignments.
Other duties as assigned