Facility Coordinator

Kids Empire USA LLC•La Verne, CA

10d

About The Position

As a Facility Coordinator at Kids Empire, you will play a key role in maintaining the cleanliness, safety, and functionality of our facilities, ensuring a positive and safe experience for both children and their families. This position includes both weekday administrative duties and active weekend oversight of facility operations.

Requirements

Exceptional attention to detail.
Strong verbal and written communication skills.
Effective problem-solving and critical thinking abilities.
Highly organized with the ability to manage multiple tasks in a fast-paced environment.
Fluent in English
Willingness to work weekends and holidays, as needed.
Must be able to sit for extended periods.
Repetitive movements required (e.g., computer use, communication tools).

Nice To Haves

bilingual skills are a plus.

Responsibilities

Monitor 100+ park group chats via Microsoft Teams.
Respond promptly to all emergency situations and maintenance issues.
Provide positive feedback to team members and RFIs.
Dispatch vendors, contractors, landlords, or property managers quickly and appropriately.
Collaborate with the Director of Facilities and Facility Manager for training and additional weekend support.
Manage all day-to-day administrative tasks and computerized maintenance work order systems (MaintainX).
Monitor and respond to maintenance communication channels in a timely and efficient manner.
Troubleshoot issues and coordinate timely resolutions.
Schedule work orders and provide regular updates on progress.
Provide direct administrative support to the Director of Facilities.
Work collaboratively with the Sr. Coordinator and Facility Manager.
Review and manage daily facility reports and maintenance updates.
Monitor vendor performance to ensure timely and effective work order completion.
Research and recruit vendors for new and existing locations.
Coordinate a high volume of daily work orders and maintenance tasks.
Provide logistical support for various facility projects.
Conduct biweekly audits of the MaintainX calendar.
Manage HVAC-related complaints and thermostat adjustments.
Support CT (Connect Teams) communication and troubleshooting.
Update MaintainX work orders and monitor CT performance.
Demonstrate growth in knowledge of workflows, tools, and processes over time.
Ensure cleanliness, organization, and full functionality of all critical facility components.
Quickly dispatch appropriate vendors or property managers in emergency situations.
Conduct regular safety audits to ensure play areas and equipment are safe for use.
Assist the Warehouse Manager with inventory updates, including equipment and decorations across all parks.
Schedule and coordinate repair work with vendors and staff.
Address recurring facility issues and report problematic trends for corrective action.