Facility Coordinator

Fortive
10dRemote

About The Position

Hire, train, coach, and performance-manage Facility Coordinators; conduct quality monitoring and evaluations. Set clear role definitions, goals, and timelines; maintain team schedules to ensure coverage during business hours. Foster collaboration, knowledge transfer, and process discipline; lead weekly internal operations meetings.

Requirements

  • 5+ years in Facilities Management or related field, including 2+ years leading teams
  • Experience managing multi-site portfolios
  • Mastery of work-order management, vendor performance coaching, and SOP governance
  • Advanced communication skills and stakeholder management
  • High proficiency in Microsoft Excel and PowerPoint
  • Strong data-driven decision-making
  • Ability to work remotely with occasional on-call escalation
  • Strong time management, organization, and problem-solving skills
  • Bachelor's degree in Facilities Management, Business Administration, or related field

Nice To Haves

  • Experience with ServiceChannel, Salesforce, and Gainsight
  • Industry background in Restaurant, Hospitality, Medical/Veterinary, or Retail settings
  • Record of success supporting enterprise B2B SaaS products and presenting to customers

Responsibilities

  • Ensure timely closure of inquiries via helpdesk, email, and phone
  • Uphold professionalism in every interaction
  • Guide the team on cost controls (warranty, landlord responsibility, asset lifecycle) and approval pathways
  • Coordinate scheduled maintenance compliance
  • Optimize preventive maintenance programs
  • Develop and present portfolio analytics and dashboards to reveal trends and opportunities
  • Translate insights into action
  • Identify and mitigate operational risks
  • Ensure compliance with customer policies and relevant regulations
  • Document incidents and countermeasures
  • Communicate risk posture and remediation progress
  • Support budget adherence and forecasting
  • Review spend patterns and savings opportunities
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