Facility Coordinator

Lil' KickersDanvers, MA
13d$15 - $22

About The Position

This position is unique because facility coordinators are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have.

Requirements

  • Minimum of one-year customer service experience
  • Undergo a background check
  • Authorized to work in the United States

Nice To Haves

  • Team player and strives to be as proactive as possible
  • Detailed-oriented and able to multitask and manage time effectively
  • Ability to build rapport with all customers & families who come into our facility

Responsibilities

  • Professional telecommunications etiquette when on the phone and sending emails
  • Assisting with sales of programming and customer memberships
  • Troubleshooting customer questions and inquiries regarding their program of interest
  • Understanding and proper use of our Point of Sales and scheduling systems (DASH and Acuity)
  • General facility upkeep and minor maintenance
  • Proper food & beverage handling, product knowledge, serving and performing accurate transactions
  • Performing proper cash handling and credit/debit transactions
  • Providing excellent customer service in face to face customer interactions

Benefits

  • Free Membership
  • Employee Discounts on programming
  • Competitive Wages
  • Flexible scheduling
  • Free beverages and concession discounts
  • Eligibility to join house basketball and soccer league teams
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