Part-Time Facility Attendant - White Building - Campus Recreation (Evergreen)
About The Position
A Facility Attendant employed with Penn State Campus Recreation is responsible for ensuring the health, safety, and welfare of all patrons utilizing Campus Recreation facilities. As part of the facilities team, facility attendants are on duty during all operational hours and play a critical role in maintaining a welcoming and secure environment. This position requires strong problem-solving skills to address facility issues and patron concerns promptly and effectively. Exceptional customer service is essential, as attendants serve as the first point of contact for guests and are expected to provide accurate information, resolve conflicts, and promote a positive experience. Facility attendants rotate through various key areas including 1st and 2nd floor fitness spaces, the equipment desk, welcome desk, Gym 2, and Phase 3, ensuring consistent coverage and operational excellence throughout the facility.
Requirements
- Must be able to work days, evenings, and weekends as necessary
- Must be able to lift up to 45 pounds with or without accommodation
Nice To Haves
- CPR/First Aid/AED certification at hire is preferred
Responsibilities
- Provide exceptional customer service
- Ensure facilities are safe and secure
- Facility access of Campus Recreation Facilities
- Conduct rotations of the building identifying facility problems, safety hazards, or violations of Facility Use Guidelines
- Assist in facilitating all emergency response protocols, radio protocols, and situational emergency response
- Room and equipment cleaning
- Answer phones, issue equipment, and complete routine building checks
- Return equipment to proper location. (re-racking weights, return collars, benches, etc.)
- Assist student leadership as needed with the setup and tear down of Informal Recreation, Intramural, Sports Clubs, and Event Rentals (ex. volleyball, basketball, indoor soccer).
- Multi-task in a fast-paced environment with excellent interpersonal skills
- Provide peer-to-peer performance reviews and track feedback data.
- Opportunity for leadership roles in the future
- Team building experience
- Maintain knowledge of Campus Recreation facilities policies, programs and services so that you can answer questions, handle problems, and reply to inquiries from participants
- Complete scheduled cleaning tasks including room and equipment sanitization, mopping, and equipment relocation
- Attend and participate in all monthly Facility Attendant Meetings and trainings.
- Follow the student employee handbook and take responsibility for any violations that may occur
- Maintain professionalism at all times, and perform all other duties as assigned
- Individuals will also provide coverage when needed for special events that go beyond normal operation hours
- Work a minimum of 10-12 hours per week
- Must have availability for at least one open or one close per week
- Willing to cover or trade shifts when necessary
- Ability to recognize and identify unruly patrons or unsafe behaviors
- Must be able to work days, evenings, and weekends as necessary
- Must be able to lift up to 45 pounds with or without accommodation
Benefits
- Hands-on experience with customer service
- Opportunity to work during breaks or summer sessions
- Fun, energetic, and inclusive work environment
- Resume-building experience in a professional campus environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
