Facility Assistant Manager

Gulf Coast Blood•Houston, TX

About The Position

Join our team of heroes! Are you looking for more than a job? We are hiring dedicated and motivated individual who are interested in being an integral part of our team. To achieve our goals, we need passionate and talented professionals who want to make a difference in our communities to “Help Save Lives” and “Create Experiences That Inspire Others to Save Lives, Each and Every Day.” The NDC Assistant Manager is responsible for assisting in the supervision of staff and daily operation of the donor collection facility. This role is great for those who will provide a positive and engaging experience with the donors and employees by making them feel welcomed and value. Building a rapport and relationships that will encourage employee’s great customer service and donors to return frequently. Just For You: Competitive compensation and benefits package. Career advancement. Engaging and exciting opportunity to SAVE LIVES. Tips to thrive in our culture: Embody our Core Values of Commitment, Integrity, and Respect Work to actively create experiences that inspire others to save lives, each and every day. Embrace doing it right, making connections, and creating desired experiences. Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

Requirements

High school Diploma or GED; two years of experience required in medical field to include phlebotomy and/or apheresis experience; or equivalent combination of education and experience.
Strongly prefer a minimum of one year of experience working in a position involving frequent interaction with the public and the use of customer service skills.
Current employee of Gulf Coast Blood.
Satisfactory and role-model technical and behavioral performance.
DIPLOMA OR TRANSCRIPT MUST BE PROVIDED AND KEPT IN PERSONNEL FILE FOR EMPLOYEES PERFORMING MODERATE OR HIGH COMPLEXITY TESTING

Nice To Haves

Certificate of Phlebotomy strongly preferred
EMT Certification preferred.

Responsibilities

Assist in the daily supervision of facility staff to ensure the safe and appropriate care of the donor population.
Act as NDC Manager in the absence of same.
Perform pre-donation screening, venipuncture, and post venipuncture care of donors in accordance with Standard Operating Procedures, accurate, legible completion of donor records in a timely manner.
Review donor records to ensure accuracy and completeness. Accurately and legibly completes donor records in a timely manner.
Analyze data relating to quality improvement, procedures and products; recommends improvements.
Assist in orienting and training other staff members.
Identifies and addresses non-routine situation arising during phlebotomy and apheresis procedures. Implements corrective action where appropriate.
Implements corrective action where appropriate.
Attend and completes continuing education and training in apheresis procedures, instruments and equipment as required.
Maintains acceptable level of proficiency in required phlebotomy and apheresis procedures.
Actively recruits donors.
Enforce The Blood Center's policies on EEO, Affirmative Action and Safety/Health.
Additional duties as assigned.