Facility Aide

San Juan College•Farmington, NM

3d•$15

About The Position

This position delivers exceptional customer service to all students, faculty, members and guests. The Facility Aide is responsible for providing a clean, safe, and friendly environment for all patrons.

Requirements

Knowledge of quality customer service standards.
Knowledge of SJC and HHPC policies.
Knowledge of best practices with working with the public.
Knowledge of HHPC fitness equipment, weights, tools, including cleaning and safety standards.
Knowledge of facility maintenance and proper handling of hazardous materials.
Skill in problem solving and resolution.
Skill in the operation of computers, job related software programs, Fusion Point of Sale system, and ID machine.
Skill in written and oral communication.
CPR/AED certified, training provided.
Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

Nice To Haves

CPR/AED certification preferred or ability to obtain through department training.

Responsibilities

Greet/communicate with patrons, co-workers and management in a polite and respectful manner.
Monitor member check-in’s, issue and clean equipment behind front counter.
Clean workout equipment, clean floors, empty trash and restock wipes.
Monitor activities and enforce policy within the HHPC including the lobby, fitness conditioning center, boxing room, dance room, group exercise room, and gymnasium to ensure the safety of members.
Create, issue and verify member identification cards.
Ensure that each member’s account is complete and has picture in Fusion.
Assist member’s with signing up for the HHPC mobile app.
Explain and demonstrate proper use of all fitness equipment and answer basic exercise questions to ensure safety of members.
Respond to members inquiries and needs and provide accurate information regarding procedures and policies, in a friendly and professional manner.
Work closely with the on-duty shift manager to provide operational support in key areas during peak periods and special events.
Assist the coordinators in the facilitation of events, including set up and take down.
Perform daily cleaning duties to maintain health and safety standards, including fitness equipment and operation of commercial washers and dryers.
May assist in mentoring new employees.
Assist on-duty Facility Shift Manager with opening and closing, and cleaning the facility.
May be required to provide shift coverage on short notice.
Other duties as assigned.