Facilities Technician

Planet Fitness•Andover, MA

7d•$21 - $25

About The Position

The Facilities Technician performs day-to-day service and maintenance on cardio and strength equipment. The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each assigned Club location, to deliver exceptional member experience.

Requirements

Mechanical and electrical service background, highly desired
Must have a “clean” driving record and valid driver’s license
Possess basic computer skills, including knowledge in Microsoft Word, Excel, and Outlook
Dependable, responsible and takes initiative
Works well independently and on a team
Strong customer service skills and a highly effective communicator

Nice To Haves

Experience working in a fitness club, preferred

Responsibilities

Successfully repairs out-of-order equipment as requested by clubs and receives sign-off of successful completion by the club staff.
Communicates with the Facilities Manager daily on progress and obstacles at assigned clubs.
Consistently achieves at-standard results on the KPI scorecard.
Responsible for all aspects of the helpdesk ticketing system for assigned clubs.
Completes thorough club walk-through at each location visited for preventative maintenance (i.e., gym floor, storage, backroom, exterior etc.) and adequate cleaning supplies and equipment.
Maintains and updates work schedules using Microsoft Outlook.
Assists with construction and presales as needed.
Assists with re-equips extractions and installations.
Maintains company vehicle inventory and cleanliness.
Accurately documents any work done on warranted equipment.
Achieves a minimum of 10% of allotted time to be targeted towards equipment warranty work.
Assists other Facilities team members as needed.