Facilities Technician

Delta Dental of Arkansas•Sherwood, AR

14d•Onsite

About The Position

Facilities Technician Job Summary: The Facilities Technician is a skilled, service-oriented professional responsible for maintaining the safety, functionality, and appearance of the company’s facilities. This role performs intermediate maintenance and repairs, coordinates vendors and small projects, manages assets and supplies, and contributes directly to a safe and positive workplace. A key focus is delivering exceptional customer service and a solutions-oriented approach. The technician serves as the primary on-site contact in the absence of the Building Manager and as alternate Physical Security and Emergency Management Program Manager, overseeing emergency preparedness, coordinating contractors, and ensuring building systems including hydronic HVAC, building automation controls, and critical data center infrastructure are maintained to high standards. Occasional on-call or weekend support is required. Supervisory Responsibilities: None

Requirements

Strong mechanical aptitude with working knowledge of HVAC, electrical, plumbing, and mechanical systems.
Ability to perform hands-on troubleshooting and intermediate repairs safely and effectively.
Experience coordinating contractors and managing preventive maintenance tasks.
Excellent communication, organization, and teamwork skills.
Self-motivated, dependable, and able to prioritize work independently.
5+ years of prior building maintenance, facility operations, and/or skilled trades experience.
Ability to participate in occasional weekend or on-call work.

Nice To Haves

Experience maintaining building automation systems and/or data center infrastructure preferred.

Responsibilities

Perform intermediate-level diagnostics, preventive maintenance, and repairs on HVAC, electrical, plumbing, and mechanical systems, including hydronic HVAC with multiple redundant units.
Maintain and troubleshoot building automation systems (BAS) and critical data center infrastructure.
Conduct routine inspections of building systems, common areas, and grounds to identify issues.
Complete general maintenance and handyman work such as minor carpentry, painting, fixture replacement, and equipment troubleshooting.
Assist with small facility improvement projects, including planning and coordinating contractors.
Coordinate vendor activities related to preventive maintenance and repairs.
Review contractor work for quality, safety, and adherence to company standards.
Maintain service records, inspection reports, and maintenance logs.
Assist in prioritizing and scheduling small projects or repairs.
Respond promptly and professionally to maintenance requests, ensuring issues are resolved efficiently.
Support event setup, furniture moves, and workspace reconfigurations during busy periods.
Perform light janitorial or groundskeeping tasks as needed to maintain a clean, safe environment.
Maintain supply inventory, ensuring adequate stock of maintenance materials and safety equipment.
Manage facility assets, tracking equipment, tools, and furnishings to ensure proper care, replacement, and lifecycle planning.
Serve as primary on-site contact during after-hours incidents or emergencies in the absence of the Building Manager.
Act as alternate Physical Security and Emergency Management Program Manager, assisting with the planning, implementation, and oversight of security and emergency preparedness programs.
Support emergency drills, equipment readiness, and overall emergency response coordination.
Assist with physical security systems, including access control, CCTV, and intrusion alarms, ensuring systems operate reliably and securely.
Maintain a high standard of professional appearance, reliability, organization, and follow-through.
Provide courteous, service-oriented interactions with employees, vendors, and visitors.
Contribute to a safe, efficient, and welcoming workplace environment.