Facilities Tech

Koru Health•Oconomowoc, WI

1d•Onsite

About The Position

Perform general property maintenance and repairs in the most efficient manner and as directed by the Facilities Manager. Meet or exceed company standards for cleanliness, cost control, safety, physical condition, and resident satisfaction related to the overall maintenance of the property. This role involves daily, weekly, monthly, and seasonal maintenance services and repairs, including responding to work orders, maintaining cleanliness of common areas, inspecting buildings, and performing turnovers. The Facilities Tech will also handle various building repairs such as electrical, plumbing, carpentry, HVAC, painting, and appliance installation, and may be requested to perform tasks at other company-owned properties.

Requirements

Excellent customer service skills, with a courteous and helpful demeanor.
Ability to communicate with and respect the needs of the senior citizen population.
At least 2 years related experience.
High School diploma or equivalent.
Good written and verbal communication skills.
Ability to read and comprehend documents such as agreements, correspondence, and memos.
Ability to effective present information in one-on-one and small group situations.
Basic math skills and ability calculate figures, amounts and percentages.
Ability to apply common-sense understanding to carry out instructions.
Ability to deal with problems involving several variables.
Ability to maintain a courteous business-like manner when interacting with outside contacts, residents and employees.
Ability to use good judgment, organize, solve problems, work as part of a team, handle multiple tasks, and meet deadlines.
Must be able to operate a cell phone, pager, telephone, fax and copier.

Responsibilities

Respond to, prioritize, and complete work orders for resident requests for maintenance.
Maintain cleanliness and organization of maintenance areas, laundry rooms, storage areas, office, hallways and common areas.
Inspect buildings and maintain/improve curb appeal of grounds (sweep/mop stairwells, clean dumpster areas, check bulbs, HVAC equipment, fire protection system, extinguishers, exit doors, exit lights, etc.).
Complete all maintenance logs in a timely manner.
Correct obvious and general maintenance needs.
Report problems and/or recommend solutions.
Respond to emergencies and consult Property Manager regarding such emergencies.
Maintain inventory of all maintenance supplies, equipment and tools.
Maintain professional demeanor when dealing with residents, vendors and employees of Koru Health LLC.
Provide and promote high-quality resident relations.
Follow company policies regarding safety and building regulations.
Perform maintenance at time of turnovers (apartment preparation, check/test fixtures, appliances, alarms, change filters, repair damage).
Prepare and follow a preventative maintenance schedule to coordinate property needs and to maintain equipment.
Complete and store all testing logs and documentation.
Notify Property Manager of any major repairs needed.
Change and/or replace batteries, light bulbs, filters (furnace and A/C), etc. as needed.
Perform building repairs (electrical, plumbing, carpentry, HVAC, painting/plastering).
Move/remove furnishings.
Perform snow shoveling.
Inspect/install appliances.
Perform clean-up and yard work.
Perform carpet removal.
Investigate/resolve roofing repairs.
Perform other services or repairs deemed appropriate by the Property Manager.
With approval, price and purchase needed maintenance supplies as delegated by Facilities Manager.
With approval, maintain a stock of parts needed to perform repairs.
Obtain approval prior to major purchases.
Obtain and analyze quotes and compare prices for needed repairs.
Perform general maintenance tasks at other company-owned properties as requested.
Back up other maintenance personnel at other locations during vacations and/or other absences.
May rotate on-call responsibility with one or more others.