Facilities Support & Safety Associate

The Wonderful Company•Shafter, CA

2d•$25•Onsite

About The Position

The Facilities Support & Safety Associate is a highly visible and dependable presence responsible for supporting a safe and welcoming environment across the campus. This mobile role involves regular patrols, access awareness, and consistent interaction with staff, tenants, and guests. This is a customer service oriented role, requiring frequent interaction with visitors, including those dining on campus or visiting the office, with a strong emphasis on service and professionalism. The ideal candidate is personable, observant, and committed to providing peace of mind through professional engagement and proactive monitoring. This role is based in our Shafter, CA office and is an on-site position, with in-office presence required five days per week.

Requirements

Reliable, punctual, and committed to maintaining a dependable daily presence
Strong interpersonal and communication skills; naturally friendly and professional
Comfortable walking and standing for extended periods; able to work independently with minimal supervision
Calm and composed under pressure; good judgment and discretion required
Must pass background screening and complete any required site-specific training

Nice To Haves

Previous experience in campus safety, patrol, security monitoring, or a customer-facing role preferred

Responsibilities

Conduct routine foot patrols of indoor and outdoor areas, including walkways, lobbies, parking lots, and shared spaces
Build rapport with staff, tenants, and guests through daily positive interactions
Observe public and tenant activity to ensure shared spaces are used appropriately
Provide a calm and friendly presence to deter disruptive or unsafe behavior
Serve as a friendly, customer-facing point of contact for visitors and employees
Assist visitors with wayfinding and basic questions about the facility
Respond to minor incidents, disturbances, or facility issues by notifying the appropriate internal contacts
Maintain daily activity logs and incident reports
Ensure doors, gates, and access points are secured at designated times
Monitor for safety hazards such as spills, obstructions, or lighting outages and report to Facilities Manager
Support evacuation efforts or emergency procedures when needed
Stay aware of event schedules and adjust patrol focus accordingly
Serve as a communication bridge between tenants and Facilities when appropriate
Ensure adherence to general site guidelines, such as quiet zones or restricted access areas
Maintain a clean, professional appearance while on duty
Arrive on time and prepared for every scheduled shift

Benefits

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.