Facilities Support & Mailroom Clerk

ORNL Federal Credit Union•Oak Ridge, TN

1d•Onsite

About The Position

The Facilities Support & Mailroom Clerk is responsible for managing incoming/outgoing correspondence, packages and delivery of materials. Key responsibilities include pickup and delivery of letters and packages, sorting mail and using mail equipment, including Microsoft 365. This role also manages general trash pickup around the buildings and janitorial services.

Requirements

Minimum of 1 year of experience with basic computer skills, bookkeeping, and spreadsheet use is required.
High School Diploma or GED Required
Positive attitude, integrity, and ability to communicate professionally with other stakeholders.
Excellent communication abilities, including speaking, writing, active listening, and including routine and emergency calls
Must be detail-oriented and possess effective organization and time management skills, like prioritization, multitasking and planning
Must be proficient in Microsoft Office Suite, particularly in the usage of Excel.
Must possess critical thinking and reasoning ability.
Follows Credit Union policies and procedures as well as applicable laws and regulations.
Maintains a record of attendance and timeliness in keeping with the Credit Union's attendance policy.
Employee must have the ability to stand, walk, bend, climb, and move for extended periods during the workday.
Employee must be able to lift, carry, push, and pull items weighing up to 50 pounds.
Employee must have the ability to use hands and arms for tasks requiring manual dexterity, including operating tools and equipment.
Employee must have the ability to see and read work orders, safety signage, and equipment displays, and to adjust focus as needed.

Responsibilities

Processes and routes incoming and outgoing mail and packages.
Prepares outgoing mail, including stamping and ensuring proper postage.
Operates mail processing equipment including postage meters, scanners, and copiers.
Assists staff with shipping needs, locates missing mail, and coordinates courier services.
Delivery of all mail and packages as needed.
Maintains mailroom cleanliness, organization, inventory of supplies, and general security.
Use of Microsoft Office and Excel.
Performs general facility support duties, including trash pickup throughout the complex; emptying trash and recycling receptacles; and providing routine janitorial services such as cleaning surfaces and windows and removing debris.
Maintains coffee stations, including making coffee, and ensuring adequate stock of supplies, cleaning materials, and equipment.
Responsible for ordering, tracking, and inventorying supplies, as well as managing shipping accounts and user access.
Serves as backup receptionist as needed.
Greets visitors, issues badges, and completes required security procedures.
Answers, screens, and routes incoming phone calls in a professional manner.
Other job-related duties as assigned.