Facilities Supervisor

Auberge Resorts•Kennebunk, ME

40d

About The Position

The Facilities Supervisor plays a key role in maintaining the highest standards of excellence and functionality throughout the property. This position oversees daily maintenance operations, ensuring all guest rooms, public areas, and back-of-house spaces are safe, well-maintained, and aligned with brand and luxury hospitality standards. The Facilities Supervisor supports the Director of Engineering in leading a team focused on preventive maintenance, efficient repairs, and exceptional guest service.

Requirements

High school diploma or equivalent required; technical or trade school certificate preferred.
Minimum 3-5 years of hands-on facilities, maintenance, or engineering experience in a hospitality environment.
Prior supervisory or team lead experience strongly preferred.
Strong working knowledge of mechanical, electrical, plumbing, and HVAC systems.
Proven ability to lead a team in a fast-paced, guest-focused setting.
Excellent communication and organizational skills with attention to detail.
Proficiency with Microsoft Office and basic administrative reporting.
Ability to work a flexible schedule including evenings, weekends, and holidays as business demands.
Valid driver's license and ability to lift or carry up to 50 lbs.

Responsibilities

Supervise and support the daily activities of the Engineering team, ensuring timely completion of maintenance work orders and projects.
Conduct regular inspections of guest rooms, public areas, and building systems to ensure the property is maintained to luxury brand standards.
Manage and participate in preventive maintenance programs for all mechanical, electrical, HVAC, plumbing, and life safety systems.
Respond promptly and professionally to guest and staff maintenance requests, ensuring minimal disruption and superior service recovery.
Oversee contractors and vendors performing specialized maintenance or repair work; ensure compliance with brand and safety standards.
Maintain accurate maintenance logs, inspection reports, and inventory records using the property's CMMS or maintenance tracking system.
Support the Director of Engineering with capital improvement projects and renovations as needed.
Promote and enforce all safety, health, and environmental procedures in accordance with OSHA and local regulations.
Train, coach, and mentor team members to build technical skills, safety awareness, and a strong service culture.
Participate in on-call rotation and respond to after-hours emergencies when necessary.