Facilities Supervisor-Chilson Part Time

City of Loveland•Loveland, CO

34d•$17 - $23

About The Position

Performs part time supervisor duties, acting as customer service representative and staff support assistant at the Chilson Recreation Center. The days of work and hours will vary with each program. Requires evening and weekend shifts. The salary range for this position is $17.08- $23.05 per hour, depending on qualifications and experience. This is a less than 20 hour per week non-benefitted position. Position will remain open until filled.

Requirements

High School graduate or GED required.
1 year previous work experience performing similar front-line customer service and supervisory or lead duties.
Must be a minimum of 18 years of age at time of hire.
Certification in C.P.R. is required or must obtain within 60 days of hire date.
Must possess proven, excellent customer service skills.
Deal with customers diplomatically and effectively in a fast paced environment.
Demonstrates the skills of good judgment and patience.
Prioritize tasks.
Effectively communicate with guests, class participants, instructors and co-workers.

Nice To Haves

Customer service training or experience preferred.

Responsibilities

Enhance Chilson image and ensures a quality visit to the Chilson Center.
Provide quality customer service as a key front-line operational staff member.
Resolve administrative concerns.
Apply appropriate policies and procedures through positive interaction and involvement.
Complete routine observations.
Provide back-up, front-line operational support to staff in all areas.
Work with a team to provide a safe environment.
Perform opening and closing procedures.
Monitor special events.
May be required to cross-train in other areas.
Promote program information.
Provide customer service by answering questions, educate guests,
Provide general facility use instructions apply facility policy and procedure. Address improper facility or equipment use and inform management team as appropriate.
Direct supervision of volunteers, program participants and facility use.
May assist with special events.
Performs other duties as assigned.