Facilities Supervisor - FINCH

The Road Home•South Salt Lake, UT

2d•$20•Onsite

About The Position

The Facilities Supervisor will oversee the daily maintenance and repair of property, physical buildings, and equipment of the Resource Centers. The Supervisor will ensure appropriate staffing levels for day and swing shifts of the facility and will manage a team of custodial, maintenance, and warehouse staff, including conducting interviews, hiring, and training. The Supervisor will ensure all cleaning, maintenance, inventory control, and other tasks related to facility maintenance are carried out in accordance with agency procedures and through a Trauma-Informed lens. The Supervisor will coordinate the cleaning and maintenance services provided by onsite staff or through sub-contracting with Advantage Services (or others). The selected candidate will provide oversight for warehouse operations including inventory control and accountability of tools and equipment. The Supervisor will assist the Facilities Manager in developing policy and procedures regarding facility operation and maintenance. The Supervisor will attend weekly meetings with the Facilities Manager and will meet bi-weekly with the custodial staff. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. This is an in-person position.

Requirements

Must pass a pre-employment background check and drug screening.
High school diploma/GED required.
Minimum of three years’ supervisory or managerial experience.
Basic understanding of commercial HVAC, plumbing, and electrical.
Commercial building equipment upkeep and repair.
Material/equipment management and inventory control.
Proficient in building maintenance trades.
Ensure quality assurance, accurate record keeping, and effective budgeting for maintenance needs.
Communicate effectively, professionally, and compassionately, using a Trauma-Informed Care approach.
Demonstrate cultural sensitivity and contribute to diversity and inclusion efforts.
Adapt to changing priorities with flexibility and a strong work ethic.
Maintain positive relationships with guests, staff, vendors, and community partners.
Uphold confidentiality, enforce standards, and solve problems creatively.
Excellent customer service skills and handling difficult situations.
Ability to work independently
Strong interpersonal skills and ability to work with diverse populations.
Use basic computer programs (email, spreadsheets, and more) and have basic computer skills.
Ability to accept supervision, direction, and feedback with openness.
Be reliable, dependable, and consistent in attendance.
Ability to lift and move heavy items up to 50 pounds.
Ability to sit, stand, and move for at least an hour at a time or more.
Ability to bend, squat, kneel, twist, push, and pull to perform job functions.
Ability to safely climb stairs, ladders, and step stools.
Ability to operate equipment and machinery, as needed.
Must be at least 21 years old, have a valid, unexpired driver’s license, and the ability to drive a vehicle, as needed.

Nice To Haves

Bilingual in Spanish preferred.
Experience working with diverse and/or vulnerable populations is preferred.
Completion of vocational/technical school preferred.
Three years of the following experience preferred:

Responsibilities

Perform general maintenance, repairs, and minor construction across the resource center property.
Develop and implement a preventative maintenance program with the Facilities Manager.
Conduct routine inspections and maintenance of building systems and equipment.
Manage inventory and procurement of office, custodial, and maintenance supplies.
Coordinate with vendors and agencies for equipment servicing and supply distribution.
Manage waste disposal systems and pest control in coordination with vendors or partners.
Prioritize and respond to incoming work orders efficiently.
Maintain warehouse and shop operations, ensuring cleanliness and regulatory compliance.
Keep outdoor areas clean, including trash removal and power washing.
Maintain landscaping, sprinkler systems, and ensure grounds are presentable year-round as applicable.
Ensure winter safety through snow removal and de-icing of sidewalks and parking lots as applicable.
Safely operate agency vehicles and equipment; serve as backup driver when needed.
Support agency events, trainings, and emergency drills; assist with donation procedures.
Follow all safety, sanitation, and security protocols to ensure a safe environment.
The Facilities Supervisor is expected to support the maintenance, custodial, and housekeeping team in a variety of activities and projects as needed. The position requires flexibility and willingness to occasionally take on tasks outside of the routine daily operation.
Other duties as assigned.
Model trauma-informed leadership in all interactions with staff and guests.
Provide clear, constructive feedback to staff regularly, fostering growth and accountability.
Hire, train, mentor, and support team members through hands-on guidance and resource sharing.
Delegate tasks effectively while ensuring equitable distribution of workload.
Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness.
Uphold agency policies consistently and lead by example.
Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs.
Develop and implement performance improvement plans and other corrective actions when needed, with measurable goals, equipping staff with the tools and guidance to achieve success.
Collaborate cross-departmentally to align team goals with organizational mission.
Monitor and ensure completion of all mandatory training, while maintaining accurate participation records.
Track and report on team performance metrics (attendance, outcomes, etc.), as needed.
Perform employee evaluations as scheduled, offering actionable feedback and tailored support.
Advocate for staff needs while balancing operational priorities.
Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.
Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission.
Maintain healthy boundaries using trauma-informed approaches in all interactions.