What you will do in this role: Facility Management - As a member of the Americas management team, the Senior Director will oversee the Western/Eastern U.S. and partner with our Integrated Facility Manager (IFM) provider on the delivery of services to a given geography consisting of both owned & leased offices. This individual will understand the Master Services Agreement and manage the contractual performance requirements of supplier for their region. They will foster a culture of innovation, safety, and service excellence. Financial Management - Provide regional input into Real Estate & Facilities’ annual expense budget, forecasts, and capital plans ensuring cost control and value optimization. Review and approve work orders within service provider’s system and utilize the supplier’s business intelligence tools. Participate in monthly governance and financial review meetings. Monitor and analyze key performance metrics; provide quarterly input regarding vendor performance. Leadership - Manage and supervise Facility management staff to include weekly 1-1s, goal setting, team training, weekly team calls, performance management and annual performance reviews. Collaborate with peers to align on best practices and service delivery. Operations – Ensure facilities team is conducting regular supplier meetings and daily walk throughs to ensure cleanliness, safety, and equipment/system functionality (i.e., HVAC, etc.) Ensure each office has a current business license and utility payments are current. Partner with vendor regarding delivery of property management services within select locations. Leverage innovative technologies (such as AI) to optimize facility operations and drive continuous improvement. Stakeholder Engagement - Interface and maintain relationships with internal lines of business regarding facility needs/requirements. Partner with other internal departments such as Real Estate Strategy, Real Estate Transactions, Global Engineering, Project Delivery Management, Operations, Enterprise Engineering, Environmental Health & Safety, Legal, HR and Tax. Work closely with occupancy planning on adjacencies, move planning, expansion, relocation, or contraction scenarios.
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Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees