Facilities Services Supervisor I - 2nd shift
About The Position
The Supervisor I plays a critical leadership role at our multi-building NGC Palmdale campus. This position oversees second-shift custodial operations, ensures service excellence, supports a strong client relationship, and maintains a safe, compliant, and productive work environment. The Supervisor I directly supervises approximately 16 custodial team members and collaborates closely with the on-site manager, leads, and a dedicated floor care team. This is a hands-on role requiring strong field presence, excellent communication skills, and the ability to lead, coach, and inspire teams.Location: Palmdale, CA (NGC – J Code 21) Schedule: Full-time (Hourly) Monday–Friday, 12:00 PM – 8:30 PMCompensation: $27.00–$28.00 per hourBonus: Eligible for up to 5% annual bonusReports To: On-Site Operations ManagerKey Requirements: US Citizenship, background check, MVR (Valid Driver's License), Credit check, min. 1 year of janitorial supervisory experience.
Requirements
- U.S. Citizen (required for site access and clearance eligibility).
- Minimum 1 year of janitorial supervisory experience (janitorial industry experience required).
- Bilingual (English & Spanish) – required to communicate effectively with staff and leadership.
- Strong working knowledge of janitorial procedures, equipment, and chemical usage.
- Ability to manage timekeeping/payroll in UKG or similar workforce management systems.
- Comfortable using technology, including email, tablets/laptops, inspection tools, and client platforms.
- Valid driver’s license and ability to pass an MVR check (driving company vehicles is required).
- Ability to pass background check, drug screening, and credit check per site requirements.
- Ability to walk, stand, drive, and work outdoors for extended periods.
Responsibilities
- Supervise a team of 16 second-shift custodial employees, ensuring consistent performance and adherence to Servicon and client standards.
- Conduct daily site walks and inspections using SmartInspect or other approved tools.
- Ensure proper staffing, manage call-offs, and coordinate shift coverage as needed.
- Support and guide the night lead and floor care team in executing nightly assignments.
- Maintain strong, proactive communication with the client and internal leadership through email, meetings, and real-time updates.
- Review and manage janitorial/facilities tickets using the client’s systems; ensure completion and follow-up.
- Participate in client meetings, walkthroughs, and operational check-ins as required.
- Manage timekeeping, attendance corrections, and payroll submissions in UKG.
- Maintain records, logs, inspection results, and follow-up documentation.
- Prepare and deliver operational updates, reports, and performance summaries as needed.
- Model and enforce Servicon safety policies, PPE requirements, and site-specific procedures.
- Ensure employees use chemicals and equipment safely and correctly.
- Provide coaching, performance guidance, and on-the-job training to team members.
- Drive company vehicles and golf carts between buildings across a large multi-site campus.
- Travel occasionally to nearby locations (up to ~35 miles) using company vehicles.
- Work in varying temperatures and weather conditions, including heat, wind, and cold.
Benefits
- Supportive, close-knit leadership team where supervisors, leads, and admins work collaboratively and genuinely support one another.
- Highly engaged client partnership — you’ll work at a site where Servicon is valued, respected, and trusted.
- Hands-on, dynamic work environment that keeps your day interesting with a mix of field work, team interaction, and client engagement.
- Opportunities for growth and development, including exposure to multi-site operations, floor care oversight, and future eligibility for orientation hosting and possible clearance opportunities.
- Strong operational backing with clear processes, corporate resources, and direct support from management.
- Autonomy and ownership — you’ll have real influence in shaping structure, improving efficiency, and enhancing daily operations.
- Stability and consistency with a solid team, reliable attendance culture, and long-tenured leaders who care about your success.
- Competitive compensation and benefits, including up to a 5% annual bonus and corporate-level benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
