facilities services manager - Northeast Region

Starbucks Coffee Company•Watertown, CT

About The Position

Now Brewing - facilities services manager - Northeast Region #tobeapartner Candidates will be required to live and travel within the New York Metro and Connecticut area to support the market. From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. FSMs maintain and enhance the Coffeehouse condition across a portfolio of stores. Using teamwork and a supplier network, they optimize investment and budget to enable Operations to deliver The Starbucks Experience while maintaining brand standards. Models and acts in accordance with Starbucks guiding principles. As a facilities services manager, you will Present business metrics, status/timelines and KPIs to influence partnership and Operations ownership for condition and quality Identify solutions for complex problems within the defined SOP of our business. Successfully manage competing priorities while ensuring all impacted parties are aligned Forecast, execute and manage tasks for R&M and Facilities Capital investment within budget tolerance aligned with Store condition for areas of responsibility and execute SOX compliance tasks Manage supplier performance to optimize cost, service, and meet financial targets for their assigned area of responsibility Oversee a portfolio of 150+ coffeehouses Manage an annual capital plan of $2.0M+ Manage an expense plan of $6.0M+

Requirements

High School diploma or GED or 4 + years of US military experience.
Valid driver's license
Intermediate knowledge of database queries and analysis
Intermediate knowledge of Microsoft Office Suite applications, particularly Excel and Outlook
Ability to communicate clearly, concisely and in a timely manner, both orally and in writing
Affiliated systems management experience i.e. Work task management program, enterprise data 3+ years reporting, mobile business applications
3+ years Facilities, construction or related mechanical trade, with experience managing service and maintenance vendors
3+ years Capital and Expense budget accountability
3+ years Project management and preventative maintenance programs
3+ years Retail or restaurant chain operations
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Negotiation skills - Ability to negotiate rates, terms and administer contracts with a supplier network
Knowledge of general construction
Knowledge of standard building trades

Nice To Haves

Bachelor's degree in facilities or construction management, architecture, or business related field

Responsibilities

Present business metrics, status/timelines and KPIs to influence partnership and Operations ownership for condition and quality
Identify solutions for complex problems within the defined SOP of our business.
Successfully manage competing priorities while ensuring all impacted parties are aligned
Forecast, execute and manage tasks for R&M and Facilities Capital investment within budget tolerance aligned with Store condition for areas of responsibility and execute SOX compliance tasks
Manage supplier performance to optimize cost, service, and meet financial targets for their assigned area of responsibility
Oversee a portfolio of 150+ coffeehouses
Manage an annual capital plan of $2.0M+
Manage an expense plan of $6.0M+

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P. ), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.