Facilities Operations Supervisor

City Wide Facility Solutions•Palm Beach Gardens, FL

15h

About The Position

Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients. ESSENTIAL FUNCTIONS Daily job responsibilities/functions to include, but not limited to: Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards Communicates policies and procedures to in-house employees and Independent Contractors (IC) Conducts proper safety training to in-house employees and ICs Trains on proper cleaning techniques to in-house employees Partners with ICs to train on City Wide cleaning techniques Acts as a liaison between independent contractor and FSM Adheres to the Client Complaint Policy (physically verify, when possible) Reports to FSM details of nightly inspections Verifies all building checklists are being followed Sends nightly report to FSM recapping areas of opportunity, employee issues, etc. Maintains location key box Supports New Starts Partners with independent contractor crews and conducts random building inspections Communicates any building maintenance issues to FSM Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM Remains current with online training Travel required Uses timekeeping system to record hours Reports any work-related injuries

Requirements

High School Diploma or equivalent
Minimum 6 months of prior management experience
Minimum 2-3 years of related experience
Professionalism
Having a sense of urgency
Task completion on assigned projects or job functions
Effective communication

Nice To Haves

Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet

Responsibilities

Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards
Communicates policies and procedures to in-house employees and Independent Contractors (IC)
Conducts proper safety training to in-house employees and ICs
Trains on proper cleaning techniques to in-house employees
Partners with ICs to train on City Wide cleaning techniques
Acts as a liaison between independent contractor and FSM
Adheres to the Client Complaint Policy (physically verify, when possible)
Reports to FSM details of nightly inspections
Verifies all building checklists are being followed
Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.
Maintains location key box
Supports New Starts
Partners with independent contractor crews and conducts random building inspections
Communicates any building maintenance issues to FSM
Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM
Remains current with online training
Uses timekeeping system to record hours
Reports any work-related injuries