Facilities Operations Manager

P1 Service•Kansas City, KS

13d

About The Position

P1 Service, LLC., is seeking a Facilities Operations Manager to work on our team! Join our P1 Team! The Facilities Operations Manager is responsible for the strategic planning, coordination, and delivery of facilities services for The University of Kansas Hospital. In alignment with the hospital’s mission, strategic objectives, and regulatory requirements. This role ensures operational excellence through effective leadership, resource management, and adherence to defined leadership competencies. This position provides comprehensive oversight of all facility departments, including building systems, grounds, utilities, and infrastructure. The manager is accountable for the daily operations of the Facilities Department, ensuring the safe, reliable, and efficient functioning of all mechanical, electrical, and structural systems. This manager is responsible for long-range planning, overseeing engineering services, policies and procedures, ensuring compliance with hospital regulatory and JC (Joint Commission) standards, staff development and ensuring customer service philosophy P1 Service, LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment, regardless of status, including status as a protected veteran or as an individual with a disability.

Requirements

Must have a High School Diploma or a GED equivalent.
Minimum of 8+ years of progressive experience in facility operations, including building systems, maintenance programs, and infrastructure management.
At least 5+ years in a management or senior leadership role, with demonstrated success in leading teams, overseeing departmental operations, and driving performance improvements.
Certified Healthcare Facility Manager (CHFM)
Experience in a healthcare or hospital environment
Proficient in management and coordination of CMMS systems.
Proven track record in managing building infrastructure (HVAC, electrical, plumbing), preventive maintenance programs, and regulatory compliance (e.g., Joint Commission, OSHA, NFPA).
Demonstrated ability to lead cross-functional teams, manage budgets, and implement process improvements in a complex operational setting.
Candidate must be detailed orientated, documenting processes and procedures as they relate to the position as well as any incidents that may occur.
Able to satisfactorily pass a criminal background check and drug screen.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.
The employee may be required to frequently lift, push or pull up to 50 pounds.

Nice To Haves

Bachelor’s degree in Facilities Management, Business or related field
Technical/vocational training certificates in mechanical maintenance
Experience with hydraulic and pneumatic systems
Knowledge of welding, machining, and fabrication
ASHE Certified Healthcare Constructor (CHC) certification.
HVAC system maintenance experience
Active member of ASHE and KCAHE
Excellent interpersonal skills, with ability to interact and work effectively with people at all levels in an organization
Listens well, always shows a positive attitude
Excellent verbal & written communication skills

Responsibilities

Leadership and Strategic Management Collaborate with FMO Senior Manager to align service delivery with hospital expectations and operational demands
Direct customers’ needs and requirements to develop appropriate staffing and resource allocation plans in conjunction with P1 Service support departments
Monitor Key Performance Indicators and communicate results to hospital leadership
Direct customer needs based on hospital communications and proactively plan for service adjustments
Coordinate with various departments to ensure seamless integration of services and operations
Communication and Stakeholder Relations Serve as primary liaison for direct communication and delegation of customer's scope of work
Establish and maintain collaborative working relationships with P1 Service and customer management by providing timely, accurate, and complete information
Represent P1 Service leadership by attending customer required meetings and P1 developed meeting, department heads, and management teams
Facilitate regular meetings with hospital stakeholders to understand operational needs, priorities, and strategic initiatives
Build and maintain professional relationships with hospital leadership, department managers, and key personnel
Address concerns and resolve communication-related issues between hospital and service teams
Provide regular updates to P1 Service leadership on hospital priorities, changes, and emerging needs
Information Management and Documentation Document and synthesize key information from meetings, identifying critical action items and communication points
Develop and distribute regular reports, updates, and communications to appropriate staff levels
Communicate work requirements, staffing needs, and operational changes from hospital leadership to FMO Department Managers, Supervisors, and Leads
Ensure all relevant personnel receive timely notification of policy changes, procedural updates, and operational adjustments
Maintain accurate records of communications, decisions, and follow-up actions
Maintain open channels of communication to address questions, concerns, and feedback from all stakeholder groups
Team Development Resource Planning Coach and mentor direct reports and promote their professional growth by providing clear expectations, timely meaningful feedback (including periodic formal performance appraisals), and appropriate recognition, redirection, or positive discipline
Participate in the hiring, staffing, training, evaluation, and scheduling of P1 Service FMO staff
Coordinate with P1 Service Human Resources and management regarding discipline/counseling, including necessary supporting documentation
Collaborate with P1 Service leadership to develop and implement employee training and development plans in partnership with the customer
Foster collaborative partnerships that support mutual organizational goals and customer satisfaction
Promotes a positive, inclusive, and safety-conscious workplace culture
Operations and Systems Management Oversee the proper use, maintenance, and reporting functionality of customer-provided operations systems
Assist in managing vendor coordination, contract support, and procurement processes related to facilities and operational functions
Take immediate action to correct deficiencies and stop unsafe activities that may cause personnel injury and/or property damage
Provide 24/7 on-call availability for telephone assistance and emergency response to the facility as required
Compliance and Safety Ensure compliance with hospital policies, procedures, and regulatory requirements
Support compliance with all city, state, and federal license and certification requirements
Support testing and documentation for TJC and State Fire Marshal compliance and any other “Authority Having Jurisdiction” AHJ body
Define all records and documents to the proper authorities
Ensure company policies are clearly communicated and consistently applied across FMO departments
Pursue training and off-site factory certification in assigned systems as required
General Requirements Perform other duties as assigned and qualified to perform
Maintain English language fluency required to effectively perform essential job functions including customer consultations, team collaboration, and documentation