Facilities Manager

JLL•Thompson's Station, TN

8d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves – The Facilities Manager will be the single point of contact responsible for facilities management, assisting the FM Lead and the Account Director with the delivery of quality facility management services. This role manages facilities/plant operations teams which includes, but is not limited to, regulatory compliance, quality assurance activities, financial performance and reporting, and personnel management/development. You must comply with all JLL and client policies and procedures, including but not limited to ethics and business practice. What is your day to day? Supervise and direct the operations team; Ensuring that the Maintenance, Financial, CMMS, Safety, and Regulatory Compliance programs are performed as efficiently as possible. Make decisions with in-depth understanding and interpretation of procedures, company policies and business practices. Maintain a working knowledge and ensures compliance with the Master Services Agreement (MSA) and any other relevant amendments or appendices which guide JLL’s relationship. Accountable for financial performance related to Operational Facilities spend while ensuring adherence to established budgets. Track trends and recommend action plans regarding KPI/SLA below standard performance (MSA Driven) for Plant Operations/Engineering Services. Provide oversight/support in the delivery of maintenance, projects, and vendor activities supporting critical operations and/or functions. Ensure staff is trained in approved practices and procedures related to proper facility maintenance techniques. Create a safe work environment for staff by ensuring adherence to all safety control policies and procedures/practices to include but not limited to the wearing of appropriate protective clothing and gear and the proper handling of tools and equipment. Accountable for ensuring that all building systems and equipment are maintained in accordance with applicable State/Federal/Local regulatory requirements. Determine the degree of compliance with applicable standards, as directed by JLL management, specifically in the areas of NFPA101 Life Safety Code, Safety Management, Security Management, Hazardous Materials Management and Waste. Performs additional duties as requested.

Requirements

5+ years of facility management, plant operations, engineering, or maintenance supervision experience
Managerial experience required with proven budget and personnel responsibilities
Strong organizational and management within matrixed organizations; oversight of both technical and administrative staff
Excellent verbal and written communication skills
Strong presentation skills
Proficient in MS Office and MS Share Point
Computer proficiency in CMMS/Work Order systems
Supervise vendor performance during normal and off hours including weekends when necessary
Technical knowledge of Basic Facility Systems such as Electrical, Plumbing, Boilers, HVAC, etc.

Nice To Haves

College degree in a related engineering field, formal apprenticeship program or technical trade school
IFMA Certified Facility Manager, IFMA Facility Maintenance Professional, CFM Certified Facility Manager or other relevant certifications
Oversight of multiple facilities with varied functions

Responsibilities

Supervise and direct the operations team
Ensuring that the Maintenance, Financial, CMMS, Safety, and Regulatory Compliance programs are performed as efficiently as possible.
Make decisions with in-depth understanding and interpretation of procedures, company policies and business practices.
Maintain a working knowledge and ensures compliance with the Master Services Agreement (MSA) and any other relevant amendments or appendices which guide JLL’s relationship.
Accountable for financial performance related to Operational Facilities spend while ensuring adherence to established budgets.
Track trends and recommend action plans regarding KPI/SLA below standard performance (MSA Driven) for Plant Operations/Engineering Services.
Provide oversight/support in the delivery of maintenance, projects, and vendor activities supporting critical operations and/or functions.
Ensure staff is trained in approved practices and procedures related to proper facility maintenance techniques.
Create a safe work environment for staff by ensuring adherence to all safety control policies and procedures/practices to include but not limited to the wearing of appropriate protective clothing and gear and the proper handling of tools and equipment.
Accountable for ensuring that all building systems and equipment are maintained in accordance with applicable State/Federal/Local regulatory requirements.
Determine the degree of compliance with applicable standards, as directed by JLL management, specifically in the areas of NFPA101 Life Safety Code, Safety Management, Security Management, Hazardous Materials Management and Waste.
Performs additional duties as requested.