Facilities Manager

FERRAGAMO USA INC•New York, NY

About The Position

The Manager of Facilities and Workplace Services is responsible for the planning and execution of the repairs & maintenance program in the retail locations, NY office, NJ Warehouse, and Company owned properties. They are also responsible for supporting the Workplace Services within the NY & NJ Offices such as the showroom, mailroom, common areas, and other employee-related services.

Requirements

Bachelor’s degree.
At least 5-7 years of experience in a retail environment (preferably luxury specialty retail).
Strong relationship management experience.
Demonstrated experience of strong negotiation skills.
Strong analytical skills.
Ability to work independently.
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Work effectively as a team member with other members of management.
Exemplify and communicate the desired culture and philosophies of Ferragamo.
Outstanding verbal, written, multi-tasking and presentation skills.
Proficiency in Microsoft Office.
Knowledge of SAP.
Strong working knowledge of Service Channel or similar facility maintenance software.
This position involves constant moving, walking, talking, hearing, reaching, grabbing, sitting; may occasionally involve stooping, kneeling, crouching and climbing step stools and ladders.
May involve lifting at least of 25 - 50 lbs.
Full-time position (Mon-Fri) with a rotating on-call requirement for evenings and weekends to ensure 24/7 coverage.
Domestic & Canada travel may be required.

Responsibilities

Identify and develop short, mid, long-term repair and maintenance plans for leased stores & owned properties
Develop and manage facilities budget and forecasts for the stores and office repairs & maintenance, utilities, and capital repairs based on company growth and anticipated business needs.
Partner closely with retail ops, regional managers, store managers, other internal departments (real estate, SP&C, LP, finance, visual, etc), vendors, landlords & tenants on facility related matters.
Utilize and manage Service Channel software to monitor and respond to stores repair requests.
Analyze & report on Service Channel data to try to anticipate future preventive maintenance opportunities as well as to keep senior and regional management informed of trends and challenges.
Responsible for the negotiation and management of contracts related to the store’s and office building systems including but not limited to mechanical, electrical, fire/life safety, plumbing, waste management, etc. as well as other facility & building related contracts and vendors
Proactively identify and implement sustainable initiatives where possible.
Responsible for the gathering and reporting of facilities sustainability data on a monthly, quarterly, and annual basis.
Manage vendor performance and related KPI’s while simultaneous Identifying industry leading vendors.
Be aware of all local building inspection, monitoring, and or reporting requirements and ensure that all work or reporting is sufficiently budgeted and executed within any required deadlines.
Manage all 3rd party property management firms and personnel to ensure our owned properties are proactively maintained.
Responsible for oversight of mailroom and workplace service functions (kitchenette’s, print rooms, common areas, and showroom setup/breakdown support) in corporate office.
Develop and maintain strong and supportive partnerships with all corporate departments, executives, field management, building engineers, tenants, and stores.
Assist in small capital projects, such as store repairs (HVAC replacements), insurance claims (damaged stores), special initiatives (store lightbox or sign replacement) in partnership with Store Planning and Construction team.
Partner with the Traffic Manager to ensure Ferragamo adheres to wholesale client distribution compliance/routing guides.
In partnership with the Traffic Manager and wholesale team, communicate and negotiate with wholesale clients regarding Ferragamo’s distribution compliance in accordance with vendor standards.
Work in partnership with the Traffic Manager and AR/AP teams on chargeback file maintenance and mitigation on reported shortages.
Lead in partnership with local domestic and HQ, Italy logistics teams on the implementation of internal distribution changes to comply with wholesale client routing guides.