Facilities Manager - Case Western Reserve University

Capstone on Campus Management LLC•Cleveland, OH

7d•$68,000 - $75,000

About The Position

The primary responsibility of the Facilities Manager is to oversee the daily maintenance of The Triangle Towers and surrounding buildings COCM manages for Case Western Reserve University. Areas of responsibility include, but are not limited to custodial operations, oversite of HVAC, implementation and evaluation of preventive maintenance program, management of work order system, project management, supervision of employees; and the oversight of third party facility vendors. This position supervises four maintenance technicians and two custodial employees.

Requirements

High school diploma or general education degree (GED). Bachelor’s degree preferred.
Minimum of 5 years of relevant experience in a related field or area of responsibility.
Custodial knowledge preferred
Possess strong interpersonal, communication (oral and written) skills, and computer competency
Ability to operate office equipment including photocopier, fax, and telephone. Basic typing, filing, and organization skills.
Possess strong customer service skills.
Possess troubleshooting and diagnostic skills.
Ability to work independently and collaboratively with minimal supervision.
Basic technical knowledge of custodial and be “hands-on” in completing maintenance work.
Due to the on-call nature of the position candidate must live within 40 minutes of site.
Ability to go up and down stairs and move/lift up to 50lbs.

Nice To Haves

Experience working with student housing or campus facilities.
HVAC and/or Boiler and Chiller certification

Responsibilities

Trouble shoot complex systems, boilers, HVAC, plumbing, electrical, fire pumps, generators etc.
Conducts regular inspections of the community. Addresses maintenance and custodial issues found during the inspections and notifies appropriate parties regarding issues found during the inspections.
Plans preventative maintenance schedules preventative maintenance tracking, and maintenance projects.
Implement, evaluate and maintain sustainable practices for the overall operation. Compile information and maintain records for inquiries and reports.
Maintains proper levels of inventory and organization of maintenance shop and storage.
Track and manage appropriate budget item lines with assistance from Director.
Orders, receives, and tracks all custodial and maintenance supplies as needed.
Maintains an audit of all site equipment.
Ensures the completion of all work orders within 24 hours.
Assists with coordination of all administrative aspects of move-in and move-out processes.
Liaison with outside vendors for supply and service needs.
Coordinates move-out inspections, Room Condition Reports, and work order creation from the Room Condition Reports.
Reviews operations procedures regularly and makes recommendations to the Director.
Participates in 24-hour emergency response rotation. Responds to emergency calls by assessing the situation and determining the best course of action.
Documents incidents as appropriate.
Other duties as assigned.
Communicate with and support all members of the community to foster a sense of community, ownership and respect. Maintain regular communication with the community about work orders and facilities related projects/issues.
Create, maintain and report regular and preventative maintenance logs for machinery and site.
Manage work order system, including creating, assigning and noting completion in Property Boss software.
Coordinates and assists with turn process including setting up vendors, creating market ready schedule and dates, assigning staff to units and inspecting work completed during turn process.
Handle purchasing and inventory management of parts and equipment.
Respond to all communication in a timely manner.
Demonstrate, develop and maintain interactive communication skills including basic counseling skills, understanding of cultural differences and intercultural communications, and basic conflict mediation skills.
Be aware and knowledgeable of facility issues and concerns. Inform supervisor of chronic or unresolved issues.
Assume responsibility for identifying, reporting and correcting safety and security concerns; educate residents about safety and security measures.
Conduct custodial assessments of facilities and adjust cleaning schedule as needed.
Attend staff meetings, training sessions, in-service programs, staff development programs and individual meetings with supervisor.
Conducts monthly site health and safety training session for maintenance and custodial staff
Assume on-call responsibilities as scheduled, including winter and spring breaks on a rotating basis with other Professional Staff member/Maintenance Team Members (during any staff vacancies).
Respond to lockouts, crises and emergencies as directed by established protocols or as directed by supervisor(s) or other management personnel.
Provide leadership and training for maintenance/custodial staff.
Attend company, campus, and project meetings.
Assume other duties as assigned.