Facilities Manager

HOSPICE OF THE CHESAPEAKE•Waldorf, MD

19h•Onsite

About The Position

The Facilities Manager is responsible for the safe, efficient, and compliant operation of Hospice of the Chesapeake’s facilities, including inpatient care centers, administrative offices, and community spaces. This position oversees building systems, preventive maintenance, vendor management, emergency preparedness, regulatory compliance, and capital project support. The Facilities Manager ensures facilities are maintained to support patient comfort, staff safety, ADA accessibility, and the organization’s mission. The office location is Waldorf, Maryland, and the coverage area includes Charles, Calvert, and Prince George's Counties.

Requirements

High school diploma or equivalent required
Minimum of three (3) years’ hands-on experience in facility maintenance (plumbing, electrical, HVAC, or general trades)
Knowledge of building codes, environmental and safety regulations, including OSHA, NFPA 99/101, ASHRAE 170, EPA, DOT, CMS Life Safety Code, and Joint Commission standards
Experience supervising contractors and/or facilities staff, managing vendor contracts, and overseeing service agreements
Demonstrated ability to monitor budgets, track expenditures, and assist with financial planning for facilities operations
Proficiency with facility management software, CMMS/work order systems, and Microsoft Office
Strong organizational and time management skills
Ability to manage multiple priorities independently
Excellent oral and written communication skills, with ability to prepare reports, compliance documentation, and vendor correspondence
Demonstrated customer service orientation and ability to work collaboratively in a healthcare environment
Physical ability to meet job demands (lifting up to 50 lbs., bending, climbing, and working in varied environmental conditions)
Valid driver’s license and acceptable driving record required

Nice To Haves

Technical training, trade certifications, or college coursework in facilities management, engineering, or building trades preferred
Healthcare or nonprofit experience strongly preferred
Certifications preferred: EPA/CFC (HVAC refrigerant handling), OSHA 30, Maryland Stationary Engineer’s License, CHFM (Certified Healthcare Facility Manager), BOC (Building Operator Certification), or equivalent

Responsibilities

Perform and oversee maintenance of plumbing, electrical, HVAC, mechanical, and other building systems.
Implement and manage the Preventive Maintenance Program, including accurate documentation in the work order/CMMS system.
Monitor boiler, HVAC, and other critical systems daily; log readings, verify safe operations, and escalate issues.
Maintain workspaces (mechanical rooms, storage, shop, trash areas) in a clean, safe, and organized condition.
Manage inventory of facility equipment, tools, spare parts, and supplies; track warranties and service contracts.
Evaluate facility work order requests, prioritize projects based on urgency, compliance risk, and organizational impact, and recommend action plans to leadership.
Conduct regular inspections of facilities and grounds to ensure compliance with healthcare standards (OSHA, NFPA 99/101, ASHRAE 170, EPA, CMS Life Safety Code, and The Joint Commission).
Maintain life safety systems, including fire suppression, alarms, emergency power, and egress systems.
Oversee regular testing and documentation of generators, emergency lighting, and essential utilities in compliance with CMS and Joint Commission standards.
Maintain and update facility life safety drawings, as-built documentation, and utility system schematics in coordination with architects and engineers.
Partner with Infection Control and Safety staff to ensure facilities support patient safety and infection prevention.
Ensure facilities meet ADA accessibility standards and support patient/family mobility needs.
Coordinate with Environmental Services and vendors to ensure proper handling of hazardous materials, biomedical waste, and chemical storage.
Maintain accurate records of inspections, service logs, life safety documentation, and compliance files for audits and surveys.
Assist Risk Management and Finance in supporting insurance claims and risk assessments related to facility operations, safety incidents, or property damage.
Participate in organizational emergency preparedness and disaster recovery planning, including fire, utility outage, and severe weather drills.
Provide on-call support for after-hours and weekend facility emergencies.
Support continuity of operations during facility or utility disruptions, including backup power systems.
Assist COO with planning and coordinating capital improvement projects, renovations, and expansions, including permitting, design review, and construction oversight.
Monitor facility operating budgets and assist leadership with cost control and capital planning.
Prepare written reports, incident documentation, KPI dashboards, and budget recommendations as requested.
Supervise and coordinate external service providers and contractors, ensuring quality of work, safety compliance, and timely completion.
Track vendor arrival/departure times, verify completed work, and document deficiencies.
Manage vendor contracts and service agreements in collaboration with leadership.
Represent the organization professionally with inspectors, contractors, vendors, and regulatory authorities.
Supervise facilities staff (if assigned); provide task assignments, work order oversight, and performance feedback.
Collaborate with clinical, IT, risk management, and safety departments to ensure building systems support patient care and organizational goals.
Provide training and orientation for staff on facility safety, emergency procedures, and reporting of hazards.
Designate backup coverage and delegate responsibilities to ensure continuity of facility operations.
Support sustainability and environmental stewardship initiatives, including energy and utility usage monitoring.
Develop and provide reports on KPIs such as preventive maintenance completion rates, downtime, service response times, and energy consumption.
Perform other duties as assigned by the COO or senior leadership.
Assist in maintaining building security systems, including access controls, surveillance, and alarm systems, in coordination with IT and safety staff.