Facilities Manager

NORTON MUSEUM OF ART INC-posted 2 days ago
Full-time • Manager
Onsite • West Palm Beach, FL
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Reporting to the Director of Facilities & Operations Logistics, the Facilities Manager oversees the maintenance and operation of the museum’s buildings, grounds, and infrastructure. This includes the main museum building—with its full-service restaurant and kitchen—as well as several ancillary residential properties. The Facilities Manager ensures that all facilities are well maintained, fully functional, and aligned with the museum’s mission to provide exceptional experience for visitors, staff, and collections. This role is responsible for daily building operations, preventive maintenance, and coordination of repairs involving mechanical, electrical, plumbing, and environmental systems to ensure optimal conditions for both people and artworks. The Facilities Manager also supervises the maintenance team, fostering high performance and productivity, and collaborates closely with the Housekeeping and Gardening teams to uphold the overall appearance and condition of the museum campus to the highest standards.

  • Oversee the maintenance and repair of museum facilities, ancillary properties, and parking lots, including HVAC, electrical, plumbing, mechanical, lighting, and life safety systems.
  • Oversee maintenance of HVAC system, including chillers, boilers, cooling towers and air handlers, complying with system maintenance requirements as recommended by HVAC control specifications and climate control parameters.
  • Monitor Metasys (building automation system) workstation and provide trend reports on a weekly basis and maintain archive of trends.
  • Monitor the backup generator and pump operations to ensure efficiency.
  • Maintain proper inventory of equipment, tools and supplies.
  • Assist with the overall maintenance of the parking lot and residential properties.
  • Coordinate the purchase of all maintenance supplies in accordance with Museum purchasing procedures.
  • Conduct periodic assessments of the electrical panels and lighting systems.
  • Implement and manage preventive maintenance schedules for building systems (Metasys, Trane, Hiperweb) to ensure optimal building performance.
  • Coordinate building access, security systems, and fire safety compliance in collaboration with Security and Operations teams.
  • Perform and/or direct all on-going maintenance such as painting, light carpentry, plumbing, minor electrical, light bulb replacement, appliance repairs, window wash, pressure wash and other routine repairs.
  • Maintain documentation of building systems, warranties, maintenance records, and vendor lists.
  • Collaborate with the Event Logistics team to prepare museum spaces for public programs, private rentals, and special events as needed.
  • Assist with setup, breakdown, and coordination of facility systems, including lighting, HVAC, audio-visual equipment, and accessibility accommodations.
  • Ensure safety, security, and smooth operations during events, responding promptly to any facility-related issues.
  • Ensure that temperature, humidity, and lighting levels in galleries and storage areas meet museum conservation standards.
  • Work closely with Curatorial, Registrar, and Exhibition and Design teams to monitor and adjust environmental systems as needed.
  • Support exhibition installations and special projects requiring facility modifications or infrastructure adjustments.
  • Manage relationships with external service providers, contractors, and vendors for maintenance needs.
  • Solicit bids, review proposals, and ensure work is completed to specifications, budget, and safety standards.
  • Ensure compliance with all local, state, and federal building codes, OSHA regulations, and environmental health and safety standards.
  • Lead emergency preparedness and response planning related to building systems, weather events, and facility incidents.
  • Conduct regular safety inspections and risk assessments.
  • Supervise facilities staff, including maintenance technicians and contractors. This includes directing, scheduling, assigning tasks, and monitoring performance.
  • Train, coach evaluate team members and assist in the hiring process.
  • Foster a culture of teamwork accountability, and excellence in facility care.
  • Develop and update standard operating procedures (SOPs) in coordination with the Director.
  • Prepare reports as needed.
  • Assist the Director with monitoring budgeted maintenance expenditures and explain variances.
  • Maintain logs and work orders.
  • Assist with space planning.
  • Develop and maintain a master list and map of the facility to assist with trouble shooting issues that may arise.
  • Other duties may be assigned.
  • Bachelor’s degree in Facilities Management, Engineering, Architecture, ore related field, or equivalent professional experience.
  • 5+ years progressive experience in commercial building operations or facilities management, preferable in a cultural, museum, or institutional environment.
  • Demonstrated experience managing building systems (HVAC, electrical, mechanical, plumbing).
  • Strong technical knowledge of building systems (Trane, Metasys aka Johnson Controls, and Hiperweb are preferred) and preventive maintenance practices.
  • Excellent organizational, problem-solving, and communication skills.
  • Proven ability to manage multiple projects and priorities effectively.
  • Proficiency with facilities management software and Microsoft Office.
  • Ability to operate general maintenance equipment, including drills, saws, hand tools, table saw, drill press, ladders/lifts, motorized/manual forklifts, vacuum cleaners, extractor, buffer, wet mop, and brooms in a safe and efficient manner.
  • Ability to stand, walk, climb ladders, lift up to 50 lbs. as needed.
  • Available for after-hours emergencies or maintenance calls as required.
  • Familiarity with museum standards for environmental control and collections care (e.g., AAM standards) preferred
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