Facilities Manager

Tufts University•Medford, MA

12h•Onsite

About The Position

The Operations Division at Tufts includes facilities, design and construction, campus and capital renewal planning, real estate, campus safety, dining, auxiliary services, and other related services on multiple campuses across 5.8 million square feet in 250 buildings. Operations services four campuses in Massachusetts: the main campus in Medford/Somerville, the health sciences and SMFA campuses in Boston and the veterinary school campus in Grafton. The Operations Division supports Tufts University’s mission in teaching, research, and clinics by providing stewardship, recommendations, services and advice in its primary areas of obligation: optimizing use of space and real estate, strategic and responsible management of the built environment, creating a secure campus environment and infrastructure, promoting best-in-class sustainability practices and policies, and creating exceptional community experiences that enhance Tufts’ reputation and brand. The Facilities Management Department employs approximately 150 staff members including a unionized trades, grounds, labor force with outsourced custodial services. The annual operating budget is $120M, including $60M in capital renewal. Reporting to the Assistant Director of Facilities, the Facilities Manager is responsible for daily operations, maintenance, and management of the Facilities, infrastructure, and staff team. This role supports the assistant director in planning, execution, oversight, and daily operations of maintenance, repairs, and replacements of all mechanical, electrical and plumbing systems that serve the buildings and its occupants to ensure the safe, efficient, and cost-effective operation of physical assets. The Facilities Manager will supervise staff, coordinate repairs and maintenance, ensure compliance with regulations, and contribute to long-term operation of the infrastructure. The position collaborates with internal and external stakeholders to schedule and complete work and maintain high standards for building functionality, as well as maintaining the aesthetic quality of the campus. The Facilities Manager is expected to build and maintain solid relationships; be the first line of contact for key building customers (faculty, administrators, students, and community) while providing meaningful information. They are expected to be a key liaison with project managers on capital projects and to collaborate proactively with operations control center for repair and response to ensure the proper execution of all work-order requests, building emergencies and discretionary maintenance projects.

Requirements

Knowledge and skills as typically acquired through completion of Associate’s Degree in a related field with 7+ years of experience or equivalent combination of work experience and training, including trade licenses
Two years experience in a supervisory role in facilities, maiontenance, or operations or a related field
Experience in facilities management including comprehensive knowledge of buildings and equipment with ability to foresee problems, implement solutions and complete ordinary repairs in a timely manner
Demonstrated knowledge of building trades including plumbing, electrical, HVAC, and carpentry and with building automation/energy management systems
Knowledge of applicable codes and regulations related to facilities, commercial/residential facilities in a University setting and building system operations
Planning, fiscal, and forecasting experience with an understanding of how to manage costs while providing best care for facilities
Strong interpersonal and communication skills to foster effective working relationships at all levels
Demonstrated ability, and commitment to work effectively in, a culturally diverse and inclusive environment and to value and respect different perspectives
Ability to communicate ideas clearly, both verbally, graphically, and in writing
Microsoft Outlook Office, Maximo or other work order management system (CMMS), CAD and or Revit, Microsoft Project, JCI Metasys
Valid driver’s license

Nice To Haves

Relevant trade license
Bachelor’s Degree in facilities, maintenance, or related field
Professional related licenses and/or certifications
Managing a Union environment and working with collective bargaining agreements
Experience working at a higher educational institution and/or non-profits, or a private firm serving institutional clients
Experience managing a research and development facilities or health sciences campus, particularly experience with BL-2 & 3 lab environment

Responsibilities

Responsible for daily operations, maintenance, and management of the Facilities, infrastructure, and staff team
Supports the assistant director in planning, execution, oversight, and daily operations of maintenance, repairs, and replacements of all mechanical, electrical and plumbing systems
Supervise staff
Coordinate repairs and maintenance
Ensure compliance with regulations
Contribute to long-term operation of the infrastructure
Collaborate with internal and external stakeholders to schedule and complete work
Maintain high standards for building functionality
Maintain the aesthetic quality of the campus
Build and maintain solid relationships
Be the first line of contact for key building customers (faculty, administrators, students, and community) while providing meaningful information
Be a key liaison with project managers on capital projects
Collaborate proactively with operations control center for repair and response to ensure the proper execution of all work-order requests, building emergencies and discretionary maintenance projects.