Facilities Manager

JLL•Chicago, IL

9d•$90,000 - $100,000•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Manager - JLL What this job involves - The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Program Manager and the Facility Management team with the delivery of quality facility management services through a team of Facilities Supervisor’s and Operating Engineers. This role will coordinate and manage service delivery to ensure key stakeholder satisfaction at a portfolio of public schools located in the City of Chicago. What your day-to-day will look like: Support Regional Program Manager in implementing facility management services and serve as primary relationship manager for Principals, Network Chiefs, and CPS facilities management team Collaborate with CPS facilities department to manage budget, funding priorities, and coordinate with Chief Engineers on maintenance, repairs, and facility operations delivery Develop and implement innovative programs, processes, and procedures to improve efficiency, reduce costs, and increase productivity Manage performance against established SLAs, KPIs, and metrics while conducting and reporting on QMS special inspections Use data-driven decision making to ensure high-quality facility management services and resolve issues effectively Oversee facilities support team and ensure quality delivery of services including third-party service contracts Ensure all equipment, work orders, and facility conditions are documented in CMMS and monitored through facility assessment program and QMS Provide support, development, and management of facilities staff while serving as key escalation point for client site leadership and occupants Oversee development and implementation of annual management plans and prepare monthly, quarterly, and annual client reporting Deliver professional development and training for assigned support team and perform additional duties as assigned

Requirements

Bachelor’s degree or equivalent work experience in Facilities Management with management emphasis
5+ years industry experience required either in the K-12, higher education, corporate environment, or as a third-party service provider or consultant
Knowledge of facility management services, real estate, accounting and building systems
Experience managing multiple sites, technical and administrative staff, and key client stakeholders
Excellent customer, computer, managerial, oral and written communication skills
Experience using CMMS, Microsoft Office applications, and building systems
Ability to multi-task and effectively organize responsibilities to achieve assigned facility goals and objectives

Nice To Haves

Certified Facility Manager (CFM), Facility Management Professional (FMP), or Project Management Professional (PMP) certification
Prior experience working in K-12 educational facilities or with public sector clients
Knowledge of Chicago building codes, CPS facility standards, and Illinois education facility regulations

Responsibilities

Support Regional Program Manager in implementing facility management services and serve as primary relationship manager for Principals, Network Chiefs, and CPS facilities management team
Collaborate with CPS facilities department to manage budget, funding priorities, and coordinate with Chief Engineers on maintenance, repairs, and facility operations delivery
Develop and implement innovative programs, processes, and procedures to improve efficiency, reduce costs, and increase productivity
Manage performance against established SLAs, KPIs, and metrics while conducting and reporting on QMS special inspections
Use data-driven decision making to ensure high-quality facility management services and resolve issues effectively
Oversee facilities support team and ensure quality delivery of services including third-party service contracts
Ensure all equipment, work orders, and facility conditions are documented in CMMS and monitored through facility assessment program and QMS
Provide support, development, and management of facilities staff while serving as key escalation point for client site leadership and occupants
Oversee development and implementation of annual management plans and prepare monthly, quarterly, and annual client reporting
Deliver professional development and training for assigned support team and perform additional duties as assigned